Jamie Schrom ( Ne: Gens)
Cass Lake,MN
Summary
Dynamic leader with a proven track record at Cass Lake Minimart, adept in store operations and team management. Skillfully enhanced productivity and customer satisfaction through innovative strategies, achieving notable loyalty program success. Excels in multitasking and effective communication, driving operational efficiency and brand awareness. Passionate about fostering professional growth and optimizing team collaboration for peak performance. Collaborative independent business owner with Northernaire Connections LLC with dedication to partnering with local community members both tribal and non, to promote engaged, empowering work culture throughout the state of Minnesota with a micro- focus on in a quad county area. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Content Creator
Northernaire Connections LLC
10.2019 - 07.2024
- Applied current editing and photography tools to tell great stories.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Supported company growth initiatives by leveraging storytelling techniques in crafting impactful press releases that garnered widespread media attention.
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Streamlined content creation processes by implementing efficient editorial calendars and project management tools.
- Organized collected information to produce well-written articles.
- Ensured compliance with copyright laws through diligent attribution practices when utilizing external sources in content creation projects.
- Elevated brand authority as a thought leader in the industry by contributing insightful articles to reputable publications within the niche market space.
- Studied and commented on current news and trends.
- Managed competing deadlines with efficiency.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
- Built, established and maintained relationships with sources.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
- Edited and proofread drafts of articles and other documents.
- Strengthened content through proofreading and editing.
Publisher
Best Version Media
07.2016 - 07.2024
- Implemented cost-saving measures while maintaining the highest level of product quality.
- Established clear communication channels among team members to facilitate collaboration on projects with tight deadlines.
- Increased readership with targeted marketing strategies and engaging content development.
- Expanded distribution channels by negotiating contracts with new partners and vendors.
- Collaborated with external agencies for targeted advertising campaigns that drove subscriber growth.
- Optimized workflows by implementing new technologies and software solutions for better productivity.
- Monitored industry trends staying ahead of competitors through continuous improvement in publishing techniques.
- Mentored junior staff members to foster professional growth and skill development within the team.
- Coordinated cross-functional efforts between editorial, design, production, marketing, sales departments ensuring a cohesive workflow from ideation to final product delivery.
- Achieved financial goals through effective budget management, reducing overhead costs without compromising output quality.
Assistant Store Manager in Training
Cass Lake Minimart
Cass Lake, Minnesota
12.2022 - Current
- Optimized store staffing levels to enhance productivity while minimizing labor costs through careful scheduling and forecasting techniques.
- Continuously evaluated store processes for improvement opportunities, leading to increased productivity and enhanced customer experiences.
- Increased customer satisfaction rates with exceptional service, attentive problem resolution, and personalized attention.
- Built a loyal customer base through consistent follow-up, personalized attention to their needs, and the implementation of targeted loyalty programs.
- Assisted in the recruitment and hiring process by interviewing candidates, providing input on selection decisions, and ensuring a smooth onboarding experience for new hires.
- Enhanced visual appeal of the store through creative merchandising displays that highlighted key product features effectively.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Skills
- Store operations
- Task Delegation
- Health and safety
- Team Management
- Employee Scheduling
- Store maintenance
- Technology proficiency
- Promotions planning
- Operational Efficiency
- Brand Awareness
- Merchandise planning
- Sales Analysis
- Promotional Events
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Customer Service Management
- Effective leader
- Relationship Building
- Customer Relations
- Staff training/development
- Team building
- Task Prioritization
- Employee Motivation
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Operations Management
- Goal Setting
- Inventory Tracking and Management
- Professionalism
- Employee Relations
- Staff Management
- Interpersonal Communication
- Scheduling
- Time management abilities
- Continuous Improvement
- Inventory Control
- Schedule Management
- Strategic Planning
- Management Team Building
- Inventory Management
- Adaptability
- Delegating Work
- Written Communication
- Performance Evaluation and Monitoring
- Quality Assurance
- Staff hiring
- Sales Strategies
- Customer Retention
- Training Management
- Staff Scheduling
- Data Analysis
- Administrative Management
- Sales Tracking
- Performance Improvements
Languages
Spanish
Elementary
Ojibwe
Elementary
American Sign
Elementary
German
Elementary
Timeline
Assistant Store Manager in Training
Cass Lake Minimart
12.2022 - Current
Content Creator
Northernaire Connections LLC
10.2019 - 07.2024
Publisher
Best Version Media
07.2016 - 07.2024