Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Christopher L. Pettway

Madison,AL

Summary

Hardworking Senior Trainer enthusiastic about teaching employees and developing new skillsets. Creates lesson plans and supporting materials, as well as coordinates meeting spaces and administers tests. Over 20+ years of related experience conducting classroom training and developing Team Members and Leaders.

Overview

25
25
years of professional experience

Work History

LEAD Academy Group Lead Trainer

Mazda-Toyota Manufacturing
02.2023 - Current
  • Collaborating with training team to effectively improve and deliver high quality training.
  • Promote culture of continuous learning within Mazda-Toyota production department.
  • Facilitated learning through classroom instruction, on-the-job coaching and development to over 150 Group Leaders.
  • Improved Group Leader skill sets through comprehensive training of FMDS and Problem-Solving programs along with Follow Up training.

Production Floor Group Leader

Mazda Toyota Manufacturing
01.2021 - Current
  • Responsible for establishing and maintaining open communication with all Team Members through coaching and development
  • Collaboration with Japanese Advisors from both Mazda and Toyota
  • Create innovative solutions to improve company goals (Major Missions/KPI’s) while educating Team Members and Leaders by means of company systems and tools.
  • Ensure day to day objectives and activities are accomplished as well as process and assembly quality
  • Create Team Leader development plans
  • Support takt change planning, line rebalancing, trials, training, and new model activities
  • Develop and insure standardize work instruction are being used for each production process by means of TOPs tools (5S, SW and POA)
  • Support and enforce shop safety initiatives and manage timely implementation of countermeasures.

Team Leader/GPC Trainer

Toyota Motor Manufacturing Of Alabama
03.2003 - 01.2021
  • Started as production Team Member in assembly, chosen to be offline assistant to Team Leaders
  • Trained new team members and back fill Team Members for assembly lines in STW and fundamentals
  • Promoted to assembly line Team Leader
  • Global Production Center Trainer
  • Duties consisted of teaching New Hires Toyota Core Classes such as "The Toyota Way"
  • Communicating the Toyota Way, NAPSC (Toyota’s North American Training Department) Certified Fundamental Skills Production Trainer
  • Toyota Job Instruction (TJI), Team Leader Role Base Training
  • Toyota Production System (TPS) trainer
  • Developed STW/ Fundamental Skills Plant Wide audit and tracking system
  • Internal FMDS Trainer and Auditor for Team Leaders, Group Leaders and Assistant Managers
  • (Taught and audited all production area Floor Management Development Systems) for 3 Pillar linkage
  • Worked closely with management to establish a Toyota Alabama Standard FMDS board structure as well and standardized documentation to populate all FMDS boards
  • Toyota Business Practice (TBP) Trainer: Course designed to help Team Leaders, Group Leaders and Assistant Managers better understand the 8 Steps of Problem Solving along with Drive and Dedication.

Customer Service Team Lead

Zenith / LG Electronics
01.1999 - 03.2003
  • Worked in Call Center
  • Handled service calls on warranty claims, assisted service department with schematic reading
  • Obtained new contracts through outside calling efforts
  • Supervised 7-employee team and handled all escalated customer calls
  • Responsible for documenting calls and organizing paperwork
  • Trained all new team members
  • Received Six Sigma Certification.

Education

Studied Occupational Safety and Health - Occupational Health And Industrial Hygiene

Columbia Southern University
Orange Beach, AL

Standard Diploma Attained -

Huntsville High School
Huntsville, AL
05.1995

Skills

  • Floor Management Development System Trainer
  • Problem Solving
  • Problem Resolution
  • Customer Service
  • Assessment creation
  • Organizational Leadership
  • Coaching and Development
  • Team Leader Development
  • Inventory Control
  • Lean Manufacturing
  • Excel
  • PowerPoint
  • Mentoring abilities

Personal Information

Title: People Person

References

Available Upon Request

Timeline

LEAD Academy Group Lead Trainer

Mazda-Toyota Manufacturing
02.2023 - Current

Production Floor Group Leader

Mazda Toyota Manufacturing
01.2021 - Current

Team Leader/GPC Trainer

Toyota Motor Manufacturing Of Alabama
03.2003 - 01.2021

Customer Service Team Lead

Zenith / LG Electronics
01.1999 - 03.2003

Studied Occupational Safety and Health - Occupational Health And Industrial Hygiene

Columbia Southern University

Standard Diploma Attained -

Huntsville High School

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Christopher L. Pettway