Christopher LeKoa Apisa
Honolulu,HI
Summary
Dependable professional with wealth of experience in guiding and enriching visitor experiences. Known for exceptional interpersonal skills and meticulous approach to ensuring guest safety and satisfaction. Highly collaborative, adaptable, and focused on achieving outstanding results in dynamic settings.
Rescue professional with extensive experience in life-saving operations and emergency response. Adept at executing precise rescue maneuvers and providing immediate first aid to individuals in distress. Known for strong team collaboration, adaptability, and results-driven approach, ensuring safety and well-being of all involved.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ATV Guide/ Maintenance Assistant
Coral Crater Adventure Park
07.2025 - Current
- Led guided tours (ATV/Stand Up ATV) to ensure safe and engaging experiences for guests.
- Implemented safety protocols, resulting in improved risk management procedures.
- Enhanced customer service standards through personalized interactions and feedback collection.
- Analyzed visitor feedback to refine tour offerings and improve overall experiences.
- Collaborated with management to develop strategic initiatives for park attractions enhancement.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
- Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
- Guided groups of up to 8 (3 Vehicles-6 people for regular ATV/ 8 people for standup ATV tours) people on scheduled tours.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Checked tour vehicles for cleanliness, safety and functionality.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Conducted routine inspections of equipment and facilities to ensure operational safety and maintenance standards.
- Assisted in troubleshooting mechanical issues, contributing to swift resolutions and minimal downtime.
- Maintained cleanliness and organization of workshop areas, promoting a safe working environment for team members.
- Supported installation and repairs of park attractions, enhancing visitor experiences through effective maintenance practices.
- Collaborated with team members to develop preventive maintenance schedules, improving overall equipment reliability.
- Mentored junior staff on best practices in maintenance procedures and safety protocols, fostering a skilled workforce.
Quartermaster
US Navy Reserves
10.2018 - Current
- As a petty officer second class of the Navy, I served over 7 years in the military.
- Upon graduating from Boot Camp in October 2018, I attended Quartermaster A-school, where I learned Naval/Celestial Navigation.
- After I completed training, I was recommended to Search and Rescue School.
- In 2020, I departed for my first deployment.
- Returning a year and a half later due to an extension from COVID, I took up many responsibilities, such as maintaining weapons in the armory as a section duty armorer, navigational specialist for assigned boat crew, etc.
- Over my time, I have attained the rank of Petty Officer Second Class (E-5); I have led and guided many Junior sailors in successfully completing missions throughout my career, mentoring them to the best of my abilities.
- Oversaw inventory management for critical supplies and equipment.
- Rescued individuals in distress using swift swimming techniques and lifesaving equipment.
- Conducted regular safety drills to ensure readiness for emergency situations.
- Collaborated with team members to develop efficient rescue strategies during training exercises.
- Maintained and inspected lifesaving gear for operational readiness and compliance with safety regulations.
- Provided first aid and medical support to injured individuals until further assistance arrived.
- Mentored junior swimmers on rescue protocols, enhancing team performance and safety awareness.
- Analyzed past rescue operations to identify areas for improvement in response times and techniques.
- Increased mission success rate by conducting thorough pre-mission briefings and debriefings to identify areas for improvement and reinforce best practices.
- Improved team efficiency by developing and implementing standardized training protocols for new Rescue Swimmers.
- Reduced risk of injury during rescues with proper utilization of specialized equipment such as rescue boards, life vests, and flotation devices.
- Maintained physical fitness at peak levels through rigorous daily exercise routines, ensuring optimal performance during rescue operations.
- Assisted in coordinating large-scale disaster relief efforts, utilizing strong organizational skills to allocate resources efficiently.
- Demonstrated adaptability by quickly responding to changing weather conditions or unforeseen obstacles during rescue missions.
- Contributed to public outreach initiatives by offering water safety presentations to schools and community groups, raising awareness about aquatic hazards and prevention measures.
- Participated in search-and-rescue missions both on water and land, showcasing versatility and adaptability under diverse conditions.
- Assisted with the development of training materials for new recruits, sharing expertise and knowledge with future generations of Rescue Swimmers.
Firefighter
Berlin Fire Dept
12.2021 - 04.2024
- As a volunteer firefighter, I aided in the first response to many service calls, assisting in anything EMS/fire-related for the town of Berlin, VT.
- During 2023, I, along with the assistance of multiple swift water/urban rescue departments around New England, supported and rescued people from a Major Storm in central Vermont that caused heavy flooding.
- Responded to emergency calls, providing prompt and effective firefighting services.
- Conducted fire prevention inspections, identifying hazards and recommending safety improvements.
- Operated fire suppression equipment, ensuring readiness during emergency situations.
- Developed and implemented strategic plans for community outreach programs on fire safety education.
- Collaborated with local agencies to coordinate disaster response efforts and resource allocation.
- Mentored junior firefighters, fostering professional growth and adherence to safety protocols.
- Analyzed incident reports to identify trends, improving operational efficiency in firefighting strategies.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Education
Biochemistry - Biochemistry
Norwich University
Northfield, VT04.2024
Skills
- Communication skills
- Time management
- Leadership
- Teamwork
- Emergency Management
- Medical Assisting
- Behavior Management
- Crisis Management
- Climbing
- Critical Thinking
- Adaptability
- Attention to detail
- Outdoor survival skills
- Expert communication
- Social perceptiveness
- Route navigation
- Environmental awareness
- Weather preparedness
- Geographical expertise
- Strong leadership
- Group management
- Training and mentoring
- Creative solutions
- Customer engagement
- Presentation skills
- Event planning
- Public speaking
- Exceptional communication
- Research
- Crisis management
- Travel recommendations
- Safety procedures
- Licensed driver
- Clean driving record
- Basic accounting
- Team building
- Geography
- Handling payments
- Transportation and travel
- Answering client questions
- Tour development
- Navigational skills
- Team rapport
- Team leadership
- Quality assurance
- Microsoft PowerPoint
- Onsite tours
- Driving Experience
Accomplishments
- Sailor of the Quarter x2 in the same fiscal year.
- Early Promotable Sailor for E-4 and E-5.
- Top Team and Individual for Brian R Bill Memorial Challenge
- Mentored and trained over 30+ students at Norwich University for Semper Fortis Society
- Alpha Company Leadership Award for outstanding work ethic and Unit leadership presented by faculty company mentor.
Certification
- CPR/ AED/ First AID
- Swift Water Rescue
- Ice Water rescue Operator
- Search and Rescue Swimmer
- COUNTERINTELLIGENCE AWARENESS AND REPORTING
- LEVEL I ANTITERRORISM AWARENESS TRAINING
- Tactical Combat Casualty Care Training
- BLS
- Basic COMSEC Policies and Procedures
- Records Management in the DON
- Supervisor - Managing Your Team's Risk
- Active Shooter Practical Exercise
- Operations Security Annual Training
- DoD Cyber Awareness Challenge
- NCIS Counterintelligence and Insider Threat Awareness
- Controlled Unclassified Information (CUI) Training
- Ergonomic Training for Supervisors
- Safety Orientation for Supervisors
- Fire Prevention and Portable Fire Extinguisher Education
- General Shipboard Fire Fighting Training SCBA
- Bloodborne Pathogen Training
- Hazcom Training for Supervisors
- Joint Staff Counterintelligence Awareness and Reporting
- Electromagnetic Maneuver Warfare
Timeline
ATV Guide/ Maintenance Assistant
Coral Crater Adventure Park
07.2025 - Current
Firefighter
Berlin Fire Dept
12.2021 - 04.2024
Quartermaster
US Navy Reserves
10.2018 - Current
Biochemistry - Biochemistry
Norwich University
Awards
- Norwich University : Alpha Company Leadership Award
- Sailor Of the Quarter X2
- Early Promotable Sailor For Exceptional Service
- Top team and Individual for Brian R Bill Challenge
- Mentored 30+ individuals for Norwich Naval Society
Leadership Award
Leadership Award for outstanding work ethic and unit Leadership for fellow students who are under my command. Willing to go above and beyond for the team and accomplish any task needed for my company commander and faculty company mentor.