Eric Kincade

• Enhanced guest experience by providing informative and engaging guided tours.
• Built personal relationships with guests to promote positive experiences.
• Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
• Developed customized tour itineraries for diverse groups, ensuring a memorable and enjoyable trip.

References:

~ Tori Davis ~ (970) 390 - 4266

~ Ryan Williams ~ (970) 355 - 9294

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.

References:

~ Laura Wren ~ (970) 618 - 5846

~ Evan Poppins ~ (646) 596 - 0259

• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

References:

~ Gwyn Knowlton ~ (970) 379 - 4184

~ Whitney Stalker ~ (970) 309 - 5333