Christopher M Maristela
San Leandro,CA
Summary
Proven track record of enhancing guest experiences and workplace safety, notably with Bay Area Sports Events. Demonstrates exceptional teamwork and a strong work ethic, significantly reducing workplace accidents and improving event efficiency. Skilled in guest services and safety protocols, ensuring high satisfaction and compliance. Enthusiastic Usher successful at managing security, maintenance and cleaning operations. Restores venues to neat and professional appearance in quick order. Industrious and energetic with skill in quickly completing diverse tasks,
Overview
27
27
years of professional experience
Work History
Guest Service Usher for Oakland Atletics
Bay Area Sports Events
03.2017 - 10.2024
- Assisted guests with special needs, ensuring a comfortable and enjoyable experience during their visit.
- Supported event setup and teardown processes, contributing to efficient transitions between scheduled performances or activities.
- Assisted in the training and onboarding of new staff members, sharing expertise and knowledge to ensure their success in the role.
- Conducted regular safety checks of the facility to ensure all areas were hazard-free and in compliance with regulations.
- Handled guest complaints professionally, resolving issues promptly to ensure guest satisfaction.
- Collaborated with other staff members to maintain a clean, safe, and organized facility for guests.
- Demonstrated a strong commitment to enhancing guest experiences by consistently seeking feedback and incorporating suggestions into future interactions.
- Maintained an extensive knowledge of venue policies, procedures, and offerings to provide accurate information to guests upon inquiry.
Steel Worker for Fabrocation
Steel City Steel
02.1999 - 10.2012
- Maintained clean and organized workspaces, contributing to overall productivity and a safe working environment.
- Followed safety guidelines to fasten structural steel members and hoisted cables, chains and rope.
- Reduced workplace accidents through strict adherence to safety protocols and conducting regular safety training sessions.
- Provided guidance to junior team members, fostering an atmosphere of teamwork and professional growth within the steelworking department.
- Transported heavy steel components from ground level to elevated structures.
Guest Service Usher
Staff Pro ForOakland Coliseum
02.1998 - 11.2006
- Coordinated seating arrangements according to event requirements and individual guest preferences or needs.
- Supported event setup and teardown processes, contributing to efficient transitions between scheduled performances or activities.
- Assisted guests with special needs, ensuring a comfortable and enjoyable experience during their visit.
Guest Service Usher
Staff Pro for Oakland Coliseum
03.2002 - 02.2006
- Coordinated seating arrangements according to event requirements and individual guest preferences or needs.
- Supported event setup and teardown processes, contributing to efficient transitions between scheduled performances or activities.
- Assisted guests with special needs, ensuring a comfortable and enjoyable experience during their visit.
- Streamlined guest check-in process for improved efficiency and reduced wait times.
- Provided directions and assistance to guests navigating the venue for various events, minimizing confusion and enhancing overall satisfaction.
Old Navy Store Employee
Old Navy Store
03.1998 - 03.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Independent Study San Leadro Adult School
San Leandro, CA06.2002
Associate of Arts -
Hayward Regional Occupation Program
Hayward, CA03.2002
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Stress Tolerance
Languages
Filipino
Native or Bilingual
Timeline
Guest Service Usher for Oakland Atletics
Bay Area Sports Events
03.2017 - 10.2024
Guest Service Usher
Staff Pro for Oakland Coliseum
03.2002 - 02.2006
Steel Worker for Fabrocation
Steel City Steel
02.1999 - 10.2012
Old Navy Store Employee
Old Navy Store
03.1998 - 03.2004
Guest Service Usher
Staff Pro ForOakland Coliseum
02.1998 - 11.2006
High School Diploma -
Independent Study San Leadro Adult School
Associate of Arts -
Hayward Regional Occupation Program
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