Christopher R Johnson
Texarkana,AR
Summary
Dedicated and highly skilled technology professional with meticulous and accurate attention to detail. Over 20 years of experience in technical and management roles. Experienced in leading cross-functional teams, maintaining schedules and meeting financial objectives. Results driven, hands on technology professional with real-world experience in maintaining and designing critical data center resources, network infrastructure, mitigating cyber-security threats, ensuring compliance with all contractual and regulatory requirements and implementing software based solutions to support operations.
Overview
29
29
years of professional experience
Work History
Infrastructure Engineer III
Murphy USA
12.2022 - Current
- Configure and troubleshoot Meraki Dashboard and Cisco Catalyst and Nexus switches
- Worked with Fortigate, VMware NSX-T, Palo Alto, InfoBlox
- Document and diagram complex network infrastructure
- Familiar OSPF and BGP routing protocols
- Designed and executed infrastructure refresh at sister company QuickChek
- Created processes and documented procedures
- Troubleshooting and improvements on design for conference rooms and routing for cloud-based solutions, MS Teams, and others
Infrastructure Specialist II
Day & Zimmermann
01.2020 - Current
- Administrator for 16 virtual Windows servers that serve a variety of functions; document management repositories, SPC and PLC database acquisition software, Windows Server Print Queues, SharePoint servers, and Veeam Backup Consoles and also the VMware console for these servers.
- Responsible for hands on troubleshooting and upgrades of server hardware onsite. Specifically Dell Servers, VRTX and some Precision machines that are being utilized as stand alones for niche applications.
- Server OS Experience from NT 4.0 to Server 2019, I am also very familiar with PowerShell, SQL, Visual Studio, as well as many Linux distributions, Bash, and some Python. My proficiency is high enough to apply most of these in real world scenarios in most cases.
Current projects include commissioning several servers in tandem with our Cybersecurity team to assist in becoming CMMC compliance. - Responsible for developing and executing all software and hardware obsolescence plans for both Texas and Kansas facilities. This includes productions and operations windows based machines and business unit desktops, laptops, tablets.
- Responsible for developing and implementing standards, procedures and specifications that determine guide supply chain, IT and engineering in how to procure systems and also dictate end-user responsibilities, acceptable use and security related items including the handling of removable media and Controlled Unclassified Information
- I manage all active directory tasks for our site with some delegation to my desktop support personnel.
All major IT projects and capital expenditures for the next five years are based on my designs and recommendations for all things IT related and integrated with production. - Spearheaded inventory control measures to replenish and maintain IT equipment.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Developed modification program to determine compatibility with various software.
- Configured and tested Windows Server operating systems with roles features.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution. All desktop support issues that cannot be resolved come to my desk for resolution.
- Contributed to development, administration and testing of disaster recovery plans.
- Mentored employees and offered constructive feedback for performance improvement.
- ]Leader of cross-functional teams to discover new ways to leverage our resources to do our work more efficiently.
- Developed remediation plans for all departments in regards to CMMC compliance. Providing guidance at the highest levels of leadership including VP and Owner of Day & Zimmermann.
- Supported various IT projects as key technical resource.
- Secured optimal pricing to support technology projects for various IT assets.
- Assessed project risks and devised mitigation plans.
- Oversaw all major migration projects for 400+ users.
- Mapped and documented entire network infrastructure.
- Assessed and created a comprehensive security and obsolescence plan for 2022.
- Worked with third-party auditors in preparation for Cybersecurity Maturity Model Certification.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Completed a complete network upgrade using Cisco and Ubiquiti hardware, including all layer 2 and layer 3 switches to support 10GB, dark fiber, wireless backhaul system for remote assets.
- Created plans and drawings for new network topology for entire campus for layer 2 and layer 3 devices.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
Contract IT
White Sign Company
01.2021 - 01.2024
- Installed complete network cable plant for shop and corporate office
- Installed data center at both locations
- Moved network operations to cloud based solutions: Entra ID, FortiGate SSL VPN, Site-to-Site VPN
- Installed and configured Synology Enterprise storage devices, implemented replication from site to site
- Installed complete access control and Wi-Fi system utilizing Ubiquiti hardware
- Installed a complete surveillance system for both sites
- Created remote management capabilities utilizing NinjaOne to allow for provisioning and administration of remote based workers in Dallas Texas
- Installed a completely new VoIP system using YeaLink and Spectrum
- Implemented NGFW policies along with written policies and procedures for end-users with Fortinet hardware and cloud services
- Consulted CEO and VP on topics related to efficiency in manufacturing and cyber security
Team Lead - M1061 Program
Day & Zimmermann
09.2018 - 12.2019
- Created and maintained Integrated Master Schedules.
- Administered $3.4M budget and tracked expenses.
- Prepared detailed reports on project progress and conducted technical review milestone meetings to review project status.
Interim Engineering Manager
Day & Zimmermann
12.2016 - 08.2018
- Worked closely with management, production, and quality staff to discuss program needs, resources, ongoing activities, and strategic planning.
- Represented company within client industry organizations and at industry events.
- Set budgets for engineering tasks, tailoring financial limitations to business goals, and optimizing return on investment (ROI) for completed deliverables.
- Documented over $4,000,000 in cost savings for 2017.
- Presented contract proposals at Picatinny Arsenal.
Controls Engineering Supervisor
Day & Zimmermann
01.2016 - 11.2016
- Set and managed budgets for improvement activities and for multiple plant sites in Texas and Kansas.
- Balanced project priority, business demand, and aligned resources to accomplish assignments and projects.
- Created plans, proposals, and budgets to address engineering controls obsolescence.
- Successfully completed 7 major projects resulting in reduced false reject rates, reject related downtime by 22%, and reduction in waste by 10%.
Manufacturing Engineer II
Day & Zimmermann
01.2014 - 12.2015
- Researched and tested design feasibility and operation of equipment, components, and systems.
- Completed several cost saving efforts with over $250,000 dollars of documented cost savings.
- Designed end-to-end processes for new products never produced at Texas and Kansas facility.
- Applied project management metrics and tools in oversight of engineering and manufacturing projects and program services.
IT Specialist
Day & Zimmermann
01.2012 - 12.2013
- Completed transition project to Windows 7 for Lone Star and Camden Arkansas facilities ahead of schedule and under budget.
- Completed Air-Fiber installation project for Texas facility.
- Configured hardware, devices, and software for end users.
- Patched software and firmware to eliminate security problems and protect data.
- Helped streamline repair processes and update procedures.
Production Supervisor
Cooper Tire & Rubber Company
02.2004 - 04.2009
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Compiled production equipment status reports, detailing parts produced, downtime duration, and potential quality concerns.
Co-owner
Infi-net Solutions
11.1999 - 01.2006
- Provided configuration recommendations and assistance in customer deployment.
- Maintained stable operation of multiple clients' computer networks.
- Administered software licensing and purchasing for effective installation of networks.
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
- Worked closely with customers to identify business costs and benefits of implementing computing solutions.
- Administered and prepared programs for IP addresses, developed network resources, and trained support personnel to provide Tier I support to end-users.
- Documented all server and network problems and other unusual events in detail.
- Configured and installed wireless controllers, routers, and switches.
ASE Certified Parts Specialist
Crow-Burlingame
01.1996 - 12.1999
- Assisted customers in finding appropriate parts promptly.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
Education
MBA - MBA Supply Chain Management
Texas A&M University - Texarkana
Texarkana, TX05.2019
Bachelor of Science - Network Security
University of Advancing Technology
Tempe, AZ02.2013
Skills
- Hiring and development of large teams
- Departmental and capital budget planning
- Project management of large-scale implementations
- Infrastructure scope development, design, planning, and implementation
- Design of layer 2 and layer 3 networks
- Design, deployment, and administration of Windows environments
- Cisco switching experience and knowledge
- Port security knowledge
- Remote work support
- Experienced process development and optimization
- Strong troubleshooting skills
Affiliations
- • Taking trips with my daughter and trying the local cuisine • I like being outdoors camping, hunting, fishing, and some photography • Restoring muscles cars • Participate in on-line knowledge exchanges for technology – 3D printing and open-source CNC routers are my latest endeavor • Study sound engineering and music theory as a hobby
- • Taking trips with my daughter and trying the local cuisine • I like being outdoors camping, hunting, fishing, and some photography • Restoring muscles cars • Participate in on-line knowledge exchanges for technology – 3D printing and open-source CNC routers are my latest endeavor • Study sound engineering and music theory as a hobby
- Just began the new Cisco University coursework as an early adopter
- Recently completed CISSP coursework
- Participate in on-line knowledge exchanges for technology
- Work with my children developing their interests in music, art, and science
- Study sound engineering and music theory as a hobby
Timeline
Infrastructure Engineer III
Murphy USA
12.2022 - Current
Contract IT
White Sign Company
01.2021 - 01.2024
Infrastructure Specialist II
Day & Zimmermann
01.2020 - Current
Team Lead - M1061 Program
Day & Zimmermann
09.2018 - 12.2019
Interim Engineering Manager
Day & Zimmermann
12.2016 - 08.2018
Controls Engineering Supervisor
Day & Zimmermann
01.2016 - 11.2016
Manufacturing Engineer II
Day & Zimmermann
01.2014 - 12.2015
IT Specialist
Day & Zimmermann
01.2012 - 12.2013
Production Supervisor
Cooper Tire & Rubber Company
02.2004 - 04.2009
Co-owner
Infi-net Solutions
11.1999 - 01.2006
ASE Certified Parts Specialist
Crow-Burlingame
01.1996 - 12.1999
MBA - MBA Supply Chain Management
Texas A&M University - Texarkana
Bachelor of Science - Network Security
University of Advancing Technology
Similar Profiles
Tarah CovingtonTarah Covington
Assistant Manager at Murphy USAAssistant Manager at Murphy USA
Delores PapenbergDelores Papenberg
Store Manager at Murphy USAStore Manager at Murphy USA
Miketha NelsonMiketha Nelson
Lead Sales Associate at Murphy USALead Sales Associate at Murphy USA
Jeremiah PerezJeremiah Perez
Cook at Murphy USACook at Murphy USA
Krishana CarringtonKrishana Carrington
Night Auditor at TownePlace Suites by MarriottNight Auditor at TownePlace Suites by Marriott