Christopher Ryan Code
Fleming Island,Florida
Summary
Heavily detailed-oriented individual who is always pursuing the idea of compassion and care for others. Reliable and always willing to go above and beyond to than what was asked.
Overview
7
7
years of professional experience
Work History
Contact Representative (GS-05)
Internal Revenue Service, IRS
12.2024 - Current
- Increased efficiency and team productivity by promoting operational best practices.
- Responded proactively and positively to rapid change.
- Met taxpayer call guidelines for service levels, handle time and productivity.
- Promoted superior experience by addressing taxpayer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered exceptional customer service to every taxpayer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved taxpayer inquiries and complaints quickly.
- Met taxpayer call guidelines for service levels, handle time and productivity.
Supply Technician
HCA Florida Orange Park
09.2024 - 12.2024
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating quarterly transaction reports.
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Devised and maintained an up-to-date database of supplier and vendor performance metrics.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
Patient Transporter
HCA Florida Orange Park Hospital
06.2019 - 12.2024
- Assisted in the safe transfer of patients between hospital departments
- Adhered to all safety protocols and procedures while transporting patients
- Maintained a clean and organized work environment in the transport area
- Collaborated with nursing staff to ensure efficient patient transport
- Communicated effectively with patients and their families during transport
- Documented patient transport activities accurately and timely
Cashier
Walmart
08.2018 - 11.2018
- Managed cash register and processed transactions accurately and efficiently
- Handled customer inquiries and resolved any issues promptly
- Collaborated with team members to complete tasks and deliver exceptional service
- Processed returns and exchanges following company policies and procedures
- Managed inventory levels and restocked shelves as needed
Team Member
Taco Bell
05.2018 - 08.2018
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
MASTER'S OF SCIENCE - CRIMINAL JUSTICE
Southern New Hampshire University
Manchester, New Hampshire08-2025
Bachelor of Arts - POLITICAL SCIENCE
University of North Florida
Jacksonville, Florida05.2023
No Degree - General Studies
St. Johns River State College
283 College Dr, Orange Park, FloridaSkills
- Compassion
- Interpersonal skills
- Communication
- Customer service
- Emergency response
- Teamwork
- Attention to detail
- Time management
- Leadership
- Organization
Personal Information
- Date of Birth: April 27, 1999
- Nationality: American
- Native language: English
Timeline
Contact Representative (GS-05)
Internal Revenue Service, IRS
12.2024 - Current
Supply Technician
HCA Florida Orange Park
09.2024 - 12.2024
Patient Transporter
HCA Florida Orange Park Hospital
06.2019 - 12.2024
Cashier
Walmart
08.2018 - 11.2018
Team Member
Taco Bell
05.2018 - 08.2018
MASTER'S OF SCIENCE - CRIMINAL JUSTICE
Southern New Hampshire University
Bachelor of Arts - POLITICAL SCIENCE
University of North Florida
No Degree - General Studies
St. Johns River State College
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