Sara Connell

For 3 year I have been a full-time employee for the Contact Center. The last year as a Team Lead. I've been putting patient care at the forefront everyday to insure the first step our patients take in coming to a Cox Health Clinic is welcoming and effortless in continuing their care with their Primary Care Provider.

This position thrives on managing our time effectively. Making sure we are following clinic specific as well as Provider specific needs in scheduling the patient to insure they are always receiving the best care.

I work diligently everyday to make sure my team is able to continue clearing the queue by being a leader and an approachable team mate, by answering questions posted on our board as soon as possible and making sure team members are motivated and know how important each of us is in this position whenever I can.

In this position I was tasked with hiring and placing travel nurses across the state of Missouri. I was in charge of answering phones in the front office and working through several applications daily. This position gave me years of experience managing employees and the office. It gave me the experience needed to supervise and lead a team.