Career advancementWork-life balanceCompany CultureHealthcare benefits
Summary
Security professional with over four years of experience, including leadership roles and incident command in corporate settings, complemented by four years of infantry service in the U.S. Army. Demonstrated expertise in communication, conflict resolution, and strategic planning. Proven record in IT sales consultancy, enhancing customer relationships, and project management.
Overview
32
32
years of professional experience
Work History
Corporate Lead Security Officer
Wolfspeed
Siler City, North Carolina
03.2024 - Current
Shift IC for all emergencies
Supervised the security team to enforce safety protocols and reduce incident frequency.
Conducted patrols to proactively identify and mitigate security risks.
Trained personnel on emergency response techniques, enhancing team readiness.
Collaborated with law enforcement on incident response and investigations.
Managed access control systems, ensuring secure and efficient entry regulation.
Responded promptly to alarms and emergencies per established procedures.
Provided detailed reports on daily activities and security incidents for review.
Maintained accurate records of security logbook entries and inspections.
SOC (Security operation center) operator
Wolfspeed
Siler City NC and Marcy NY
06.2022 - Current
Monitored real-time security feeds to ensure facility safety and detect incidents.
Controlled all external and internal site access remotely using DNA Fusion software.
Manage phone and radio system communications.
Conduct all security investigation requests.
Responded promptly to alarms and breaches, adhering to established protocols.
Documented incidents, and maintained accurate logs of security activities.
Trained new staff on operational procedures and emergency response techniques.
Collaborated with law enforcement during investigations and emergencies to enhance response efforts.
Coordinated communication between departments during security events for effective management.
Executed work orders from supervisors, following established guidelines for operational efficiency.
Maintained high levels of alertness while monitoring entrances and exits for intrusions.
Corporate Security Officer
Wolfspeed
Marcy, New York
06.2022 - 03.2024
Monitored security systems to ensure facility safety and compliance.
Conducted regular patrols to identify and mitigate security risks.
Implemented access control measures to restrict unauthorized entry.
Trained staff on emergency procedures and safety protocols.
Investigated security breaches, preparing detailed reports for management review.
Managed visitor check-in processes to strengthen site security.
Responded to medical emergencies before paramedics or law enforcement arrival.
Reviewed daily logs of events related to corporate security matters.
Security
12 North Sports Establishment
Marcy, NY
01.2016 - 02.2023
Secured personnel and premises by inspecting buildings and monitoring patrons.
Guarded restricted areas to prevent unauthorized entry and ensure safety.
Evicted violators from premises and warned individuals of rule infractions.
Verified integrity and accuracy of photo IDs and passports before granting access.
IT Sales Consultant
Insight/ PCM, Inc./ Self Employed
Marcy, New York
06.2018 - 06.2022
Transitioned skills and relationships from previous employer to global enterprise PCM, Inc.
Strengthened profit opportunities through development of key customer relationships and resource management.
Established long-term, lucrative relationships with customers by resolving issues effectively.
Delivered exemplary service to enhance customer satisfaction and loyalty.
Information Technology and Services Account Executive
Computer Connection of CNY, Inc.
Utica, NY
11.2002 - 05.2018
Developed strategic customer relationships to drive sales growth and loyalty.
Delivered exceptional account services, strengthening customer loyalty and retention.
Estimated and quoted prices, terms, warranties, and delivery dates accurately.
Assisted customers with IT solutions, providing comprehensive support from sales to post-sales.
Addressed customer inquiries regarding products, pricing, and availability effectively.
Executed change management, risk management, and problem resolution processes efficiently.
Contributed to refining project management methodologies and documentation standards.
Led global product strategy initiatives to align with market demands.
Voice and Data Field Tech III
Intermedia Communications/ WorldCom
New York City, NY
10.1999 - 06.2002
Conducted customer site surveys before all Voice/Data installations across New York City, Long Island, and parts of New Jersey.
Executed installation and troubleshooting of customer premise equipment (CPE).
Rerouted thousands of circuits from lower Manhattan collocates to restore network traffic post-September 11th.
Provided service support to existing clients, ensuring satisfaction and retention.
Consistently met or exceeded installation quotas throughout tenure.
Managed over 300 New York State contract caseloads efficiently.
Collaborated directly with customers on Voice/Data installations and trouble calls in five boroughs.
Achieved recognition as a 2000 NYC 'Race for Success' winner.
Infantry Soldier 11C
United States Army
Fort Campbell, KY
08.1993 - 06.2001
Achieved fast-track promotion for excellence, recognized as one of three exemplary soldiers.
Defused hostile situations using advanced negotiation and riot training techniques during six-month deployment to Fort Sherman, Panama.
Supervised operations and maintenance of weapons systems and specialized equipment.
Maintained accountability for all sensitive items and communication equipment during redeployment.
Constructed field expedient firing aids enhancing infantry weapon effectiveness.
Completed multiple fire prevention safety training sessions to promote safety standards.
Demonstrated effective decision-making skills in high-pressure environments.
Developed strong leadership and discipline skills throughout military service.
Education
High School Diploma -
Thomas R. Proctor High School, Utica, NY
06.1991
Certified Protection Officer (CPO) training
Wolfspeed Security Lead Assessment program
Certified NYS Security Officer training
New York State 26809-Safety & Security Officer Trainee Civil Service Exam
Oneida County Civil Service Correction Officer exam
Three sport athlete (Wrestling, Football and Baseball) all through school winning many awards
Skills
Certified Protection Officer (CPO)
Certified NYS security officer
Shift IC (incident commander)
Emergency response and alarm systems expertise
Certified in first aid and CPR
Team leadership and conflict resolution skills
Patrol operations and procedures
Clear and precise radio communication
Report writing and incident reporting
Access control specialist in DNA Fusion, which includes badge creation, tracing, and investigations
EasyLobby (visitor management software)
CCTV specialist in ExacqVision software, which includes monitoring and investigations
Everbridge emergency software for code notifications
Avtec security phone system
Kronos and Workday proficiency
Microsoft Office proficiency
Understanding of SOPs and safety awareness
Physical combat training and self-defense
Self-direction and multi-tasking ability
Attention to detail and keen observation
Work ethic strength and punctuality
Heavy lifting capability and manual labor proficiency
Excellent driving record
Excellent job performance reviews from leadership can be provided