Christopher Scott Young
Draper,UT
Summary
Trusted Cyber Security Engineer with 2 years protecting companies against both internal and external threats. Talented at preemptively detecting unidentified threat vectors and applying preventive measures to mitigate security flaws. Employs technological solutions and personnel training to harden both people and machines against malicious actors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Network Technician
Applied Integration
09.2021 - Current
- Managing Network Servers
- Installing and configuring computers, printers, servers, firewalls, and scanners
- Managing Firewalls
- Talking to computer users to determine the nature of any problems
- Investigate, diagnose, and solve computer software and hardware faults
- Managing Backup systems
- Diagnosed and resolved hardware, software, and network problems and replaced defective components.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Managed security operations for 1210 computers in network-related systems, and maintenance protocols
Technical Support Analyst
HCL America
08.2020 - 10.2020
- Logging and processing support calls
- Installing and configuring computer software, printers, networks, and scanners
- Solving password problems
- Talking to computer users to determine the nature of any problems
- Investigate, diagnose, and solve computer software and hardware faults.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Business Technical Support
Charter Communications
08.2019 - 01.2020
- Troubleshoot Internet connectivity and Television problems
- Configure Modems for proper internet connectivity
- Document all actions taken to resolve issues
- Provide customer education about equipment and services
Psychiatric Technician
University Neuropsychiatric Institute
10.2016 - 05.2019
- Entering daily patient data and detailed notes
- Monitor patients' safety
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Conduct therapeutic groups.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs and managed patient behavior.
Case Manager
Valley Behavioral Health
01.2016 - 10.2016
- Data Entry
- Monitor the clients' progress toward their rehabilitation goals including conducting random drug screenings and providing therapeutic communication
- Dispense prescribed medication.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
04.2021
Bachelor of Science - Health Promotion and Education
University of Utah
Salt Lake City, UT05.2016
Associate Degree - General Education
Salt Lake Community College
Salt Lake City, UT05.2014
Skills
- Virtual Local Area Networks
- Server Farms
- Firewall Configuration
- Hardware Inventory Management
- Maintenance Tasks
- Network Troubleshooting
- Switches and Routers
Certification
CompTIA CySA+
CompTIA Security +
CompTIA A +
CompTIA Network +
CompTIA Project+
CIW Site Development Associate ITIL Foundation
Timeline
Senior Network Technician
Applied Integration
09.2021 - Current
Technical Support Analyst
HCL America
08.2020 - 10.2020
Business Technical Support
Charter Communications
08.2019 - 01.2020
Psychiatric Technician
University Neuropsychiatric Institute
10.2016 - 05.2019
Case Manager
Valley Behavioral Health
01.2016 - 10.2016
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
Bachelor of Science - Health Promotion and Education
University of Utah
Associate Degree - General Education
Salt Lake Community College
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