My focus is on nurturing and growing our partnerships through strategic sales and management consulting, leveraging my proficiency in delivering exceptional customer experiences.
With my hands-on approach in the account management spectrum, I've driven growth and fortified resilience in client relationships. My recent accomplishments include the LHH 2022 Super Stars Award.
In my role as a SME (1 to 3,000 employee groups) Selling Account Manager my responsibilities include developing and expanding business relationships with existing clients. In addition to releasing proposals, delivering presentations, presenting annual or quarterly business reviews, selling career transition and mobility programs & services, renewing existing contracts and negotiating new contracts.
Retain, expand, and convert employer accounts to ensure the continuity of our relationship with clients and in building strong business partnerships.
Responsible for managing and servicing a book of business in the small and large employer markets. Dedicated client experience while maintaining professional relationships with current, potential and former clients.
Sold Horizon Blue Cross Blue Shield of New Jersey health, dental, prescription, vision and life insurance products to small and large groups. Renewed group insurance contracts on a monthly basis while identifying new sales opportunities.
Offered reliable support to Sales Executives and Account Managers to help improve efficiency as sales volume increases. Maintained regular contact with small to large group clients to answer their benefit questions and resolve escalated service issues in a timely manner by working with different departments throughout the company.
State of New Jersey Department of Banking and Insurance