Overview
Work History
Education
Skills
Timeline
Generic

Christy Baldwin

Winthrop Harbor,IL

Overview

18
18
years of professional experience

Work History

Clinical Office Assistant

Aurora Medical Center
Mount Pleasant, WI
07.2024 - Current
  • Assisted medical staff with patient intake and ensured smooth workflow in clinic.
  • Managed patient scheduling and appointment coordination for efficient office operations.
  • Communicated effectively with patients regarding their inquiries and appointment details.
  • Assisted physicians with patient examinations, including taking vital signs and medical histories.
  • Scheduled appointments for physicians to optimize their time management., scheduling patient appointments and procedures.
  • Supported the implementation of new procedures to enhance the patient care experience.
  • Organized office supplies and maintained inventory levels for operational efficiency.
  • Assisted with ordering medical supplies and restocked shelves after deliveries.
  • Informed patients of any changes in procedure policies or guidelines issued by the clinic.

Wound care tech

Aurora Medical Center
Kenosha, Wisconsin
05.2021 - 06.2024
  • Managed inventory of wound care supplies to maintain optimal stock levels and support uninterrupted patient care.
  • Managed inventory of wound care supplies and ensured stock availability.
  • Maintained a safe environment for patients by following infection control protocols.
  • Provided emotional support and encouragement to patients during their recovery process from wounds.

Escorted patients to examination rooms collect and enter vitals , take down dressings ,wash picture and measure prior to Nurse entering.

Pct/Cna

Northwestern Medicine Lake Forest Hospital
Lake Forest, IL
03.2018 - 05.2021
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Monitored vital signs and reported changes to medical personnel.
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives an appropriate diet.
  • Supplied and emptied bedpans in patient rooms to maintain hygiene and comfort.
  • Washed and groomed patients to ensure cleanliness before surgery and medical procedures.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Record height or weight of the patients.
  • Assist nurses or physicians in the operation of medical equipment or the provision of patient care.
  • Collected urine, feces, and sputum specimens for laboratory testing to aid in diagnosis.
  • Apply clean dressings, slings, stockings, or support bandages, under direction of a nurse or physician.
  • Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or movable beds.
  • Prepared patients for surgery, treatment, or examination through washing, grooming, shaving, or draping.
  • Documented patient information in electronic health records to ensure accurate and up-to-date medical history.
  • Monitored patients' vital signs regularly and reported any changes to nursing staff for timely intervention.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by a physician or RN.
  • Monitored physical, emotional, and symptomatic changes in patient condition to secure necessary medical interventions.
  • Trained new staff on effective techniques for performing daily patient care tasks to ensure quality service.
  • Organized supplies in order to maintain adequate stock levels throughout the shift.

Pct/Cna

Cancer Treatment Centers of America
Zion, IL
10.2014 - 02.2018
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Assisted patients in daily living activities, including getting out of bed, bathing, dressing, using the toilet, standing, walking, and exercising, enhancing their independence and comfort.
  • Review patients' dietary restrictions, food allergies, and preferences to ensure the patient receives appropriate diet.
  • Undress, wash, and dress patients who are unable to do so for themselves.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate.
  • Documented and reported patient behavior, complaints, and physical symptoms to nursing staff, ensuring timely response to patient needs.
  • Feed patients or assist patients in eating or drinking.
  • Supply, collect, or empty bedpans.
  • Delivered specimens to laboratory for accurate testing., laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.

Cna

Froedtert South (St. Catherine's Medical Center)
Pleasant Prairie, WI
04.2008 - 10.2014
  • Responded to patient call signals and intercom systems to assess and address patients' needs promptly.
  • Repositioned bedridden patients to enhance comfort and prevent bedsores.
  • Assisted patients with daily living activities, enabling them to maintain independence in routines such as bathing, dressing, and mobility.

Education

Certified nursing assistant - Nursing

Gateway Technical College Kenosha
Kenosha, WI

Skills

  • Patient care coordination
  • Patient scheduling
  • Vital sign monitoring
  • Infection control protocols
  • Healthcare documentation
  • Clinical support
  • Customer and Personal Service
  • Team collaboration
  • Appointment efficiency
  • Data entry
  • Time management
  • Monitoring
  • Adaptability
  • Problem solving
  • Medical terminology
  • Patient interaction
  • Patient privacy
  • Email etiquette
  • Active Listening

Timeline

Clinical Office Assistant

Aurora Medical Center
07.2024 - Current

Wound care tech

Aurora Medical Center
05.2021 - 06.2024

Pct/Cna

Northwestern Medicine Lake Forest Hospital
03.2018 - 05.2021

Pct/Cna

Cancer Treatment Centers of America
10.2014 - 02.2018

Cna

Froedtert South (St. Catherine's Medical Center)
04.2008 - 10.2014

Certified nursing assistant - Nursing

Gateway Technical College Kenosha
Christy Baldwin