Christy Bettis
Kingstin,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Medical Billing Manager
Buckeye Home Medical
Lenior City TN
12.2020 - Current
- Reviewed billing problems, researched issues and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Conducted performance reviews and implemented improvement plans.
- Trained and mentored staff on procedures, compliance requirements and collections techniques.
ER Registration Clerk
Parkwest Medical Center
Knoxville TN
06.2020 - 11.2020
- Collected, organized and entered patient data into medical systems.
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Secured confidential patient information from unauthorized access.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Optical Technician
Keylon Family Eyecare
Athens, TN
08.2017 - 06.2020
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Medical Assistant
AFC Urgent Care
Knoxville TN
05.2017 - 08.2017
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Assistant
Family Foot And Ankle Care
Harriman TN
10.2007 - 04.2017
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Receptionist/Insurance Coordinator
Foster Family Eyecare
Sweetwater TN
09.2000 - 10.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Verified insurance and communicated coverage to staff and patients.
- Filed and tracked insurance claims and communicated claims status to patients.
Education
High School Diploma -
Midway High School
05.1997
Skills
- Detail Work
- Equipment Disinfection
- Preparing Work Orders
- Eyeglass Prescriptions
- Glasses Fitting
- Patient Interviews
- Insurance Carrier Applications
- Policy Modifications and Updates
- Customer Service
- Wound Care
- Complex Problem-Solving
Timeline
Medical Billing Manager
Buckeye Home Medical
12.2020 - Current
ER Registration Clerk
Parkwest Medical Center
06.2020 - 11.2020
Optical Technician
Keylon Family Eyecare
08.2017 - 06.2020
Medical Assistant
AFC Urgent Care
05.2017 - 08.2017
Medical Assistant
Family Foot And Ankle Care
10.2007 - 04.2017
Receptionist/Insurance Coordinator
Foster Family Eyecare
09.2000 - 10.2007
High School Diploma -
Midway High School