Christy Callaway (Williamson)
Ringgold,GA
Summary
As a seasoned Physical Therapist Assistant/DOR at Hamilton Medical Center/HLTC, I excelled in coordinating interdisciplinary care and optimizing departmental processes, ensuring high-quality patient outcomes. My expertise in caregiver training and robust communication skills significantly contributed to enhancing service delivery and staff performance, underpinning my commitment to excellence in patient care and operational efficiency.
Overview
6
6
years of professional experience
Work History
Physical Therapist Assistant/DOR Quinton Memorial
Hamilton Medical Center/HLTC
Dalton, GA
01.2019 - Current
- Participate in interdisciplinary team meetings to coordinate care plans.
- Review clinical documentation to ensure accuracy and completeness.
- Identify opportunities for process improvements within the department.
- Coordinate efforts between multiple teams across a variety of disciplines.
- Collaborate with other departments to enhance service delivery.
- Monitor patient progress and outcomes to identify areas for improvement.
- Conduct performance reviews of staff members to ensure quality of care.
- Administer proper oversight of overtime, productivity, and staff utilization to optimize revenue and profitable growth.
Education
Associate of Applied Science - Physical Therapy
Chattanooga State Community College
Chattanooga, TN05-1996
Skills
- Patient and family customer service
- Caregiver training
- Needs assessment-home assessments and discharge planning
- Communication across all disciplines and within the leadership team
Accomplishments
- Five success stories
- Finished last fiscal year at or above benchmarks
- 99 percentile in Press Ganey survey results
- Level 2 credentialed clinical intructor through APTA
References
References upon request
Timeline
Physical Therapist Assistant/DOR Quinton Memorial
Hamilton Medical Center/HLTC
01.2019 - Current
Associate of Applied Science - Physical Therapy
Chattanooga State Community College
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