Christy Casey
Nashville,TN
Summary
Hardworking and dedicated Respiratory Therapist with 25+ years of experience in respiratory therapy and healthcare management. Proven expertise in developing patient education programs and collaborating with multidisciplinary teams to enhance care coordination for complex patients. Demonstrated leadership in managing teams and implementing process improvements, resulting in increased operational efficiency and patient satisfaction. Certified in BLS, ACLS, and PALS, with a strong focus on critical care and patient advocacy. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
29
29
years of professional experience
1
1
Certification
Work History
Respiratory Chronic Care Specialist
Children's Hospital Colorado
01.2023 - Current
- Develops and implements specific education programs in accordance with accepted teaching standards such as technology dependent, tracheostomy dependent, complex care, neuromuscular disease, sleep disorders, aerodigestive, and cystic fibrosis patient, caregiver education and other complex care education.
- Collaborates with patients, families, and providers to establish an effective plan of care based on mutually developed goals and in an environment that fosters shared decision making.
- Assesses patient's Respiratory Care needs in the hospital and/or in preparation for discharge to home.
- Monitors patients’ adherence to plan of care and progress toward goals. Facilitates and documents changes and/or interventions as needed.
- Provides education and coaching to patients and families to improve health literacy and work towards self-management of their health.
- Creates ongoing processes for patients/families to determine and request the level of care coordination support they desire over time.
- Facilitates patient access to appropriate medical and specialty providers as well as other care coordination support, including, but not limited to, medication acquisition and management, procedures/tests, appointments, and referrals.
- Serve as a point of contact, advocate, navigator, and informational resource for patient, family, care team, payers, and community resources. Facilitates related meetings as needed.
- Provides mentoring/coaching to other care coordination team members within the Respiratory scope of practice.
- Participates in practice transformation efforts that support ongoing coordination of care for medically complex patients and families through sharing knowledge, acting as role models, and providing technical assistance.
- Participates in the development and revision of policies and procedures, as well as with quality improvement and research activities impacting care for designated patient populations.
- Utilizes information available within the organization in conjunction with technology to support communication, clinical decision making, error prevention, and overall care coordination.
- Monitors patient/caregiver comprehension and compliance and reinforces/re-educates as needed.
- Works as a member of a multidisciplinary team to provide comprehensive education as needed to patients and caregivers.
- May deliver respiratory therapies or perform diagnostic procedures as needed and per physician order.
- Participates in process improvement initiatives and applicable patient programs.
Travel Respiratory Therapist
Aya Healthcare
01.2022 - Current
- Provided Respiratory Care therapies to patients that are admitted as in-patients, including the neonatal, pediatric and adult patient population and making decisions for care plan therapy and documenting therapies in the EHR in all clinical areas.
- Key Accomplishments:
- Support operations by assessing patients per care plan protocols and performing therapies per patient assessment.
- Perform medication delivery based on assess and treat protocols.
- Assist with intubations in critical care areas.
- Provide ventilator management and weaning via protocols.
- Perform ABG sampling and perform sample testing.
- Perform inflation and secretion clearance therapies per assess and treat protocols.
- Collaborate with treatment team of NNP's, Physicians, and RN's to develop treatment plans for patients in critical care areas.
- Traveling to facilities in need of Respiratory Care staffing.
Registered Respiratory Therapist
Mercy Health
03.2021 - 01.2022
- Provided Respiratory Care therapies to patients that are admitted as in-patients, including the neonatal population and making decisions for care plan therapy and documenting therapies in the EHR in all clinical areas.
- Key Accomplishments:
- Support operations by assessing patients per care plan protocols and performing therapies per patient assessment.
- Perform medication delivery based on assess and treat protocols.
- Assist with intubations in critical care areas.
- Provide ventilator management and weaning via protocols.
- Perform ABG sampling and perform sample testing.
- Perform inflation and secretion clearance therapies per assess and treat protocols.
- Collaborate with treatment team of NNP's, Physicians, and RN's to develop treatment plans for patients in critical care areas.
Registered Respiratory Therapist
St Luke's Health System
06.2018 - 01.2021
- Provided Respiratory Care therapies to patients that are admitted as in-patients, including the neonatal population and making decisions for care plan therapy and documenting therapies in the EHR in all clinical areas.
- Key Accomplishments:
- Support operations by assessing patients per care plan protocols and performing therapies per patient assessment.
- Perform medication delivery based on assess and treat protocols.
- Assist with intubations in critical care areas.
- Provide ventilator management and weaning via protocols.
- Perform ABG sampling and perform sample testing.
Clinical Services Production Manager
DATAFILE TECHNOLOGIES
10.2016 - 06.2018
- Develop and implement strategic positioning efforts including managing 27 medical record clerks and supporting their 117 clients, maintaining client compliance, delivering weekly reports, and creating new workflows within EMR to maintain medical records. Support ongoing administrative functions including developing and implementing effective policies and operational procedures, preparing work schedules, and maintaining medical and personnel records.
- Key Accomplishments:
- Streamline communications, collaborating with personnel regarding clinical changes including document routing, staffing changes, and operational updates.
- Identify training needs and implement programs to increase medical record clerk knowledge regarding new workflows and EMR systems to service existing or new clients.
- Optimize workflow processes by maintaining accurate and efficient workflows for medical record clerks and office personnel.
Clinical Services Coordinator
DATAFILE TECHNOLOGIES
06.2015 - 10.2016
- Lead workforce in providing high quality care focused on maintaining standards and responsiveness to the needs of the community. Contribute to open communication and service to 10 Clinical Services clients with over 50 locations, meeting contracted turn-around times and filing obligations. Support programmatic implementation for 12 new Clinical Services clients, hold weekly client meetings, and document operations for new client locations.
- Key Accomplishments:
- Spearhead workflow management for 19 representatives, supporting needs of clinical services clients, coaching representatives to perform accurate medical record filing within EMR systems, and reporting daily production metrics.
- Establish procedures for performing ongoing audits for clients and documenting errors reported by clients to management for review and corrections.
- Maximize quality services for clients by retraining representatives, as needed, organizing and conducting weekly meetings with remote personnel to maintain ongoing operational knowledge.
- Directly oversee scheduling of time and attendance for 19 personnel, ensuring accurate reporting of working hours, reviewing NetSuite entries daily, and maintaining reporting on daily production.
E-Filing Representative
DATAFILE TECHNOLOGIES
04.2014 - 06.2015
- Organized and evaluated patients' health information and records including record keeping and filing medical documents in various EHR's including eCW, Allscripts, NextGen, clinical charting, disability and FMLA documents, and maintaining client compliance. Proactively reported issues that affected production to CSC in timely fashion and entered daily production in NetSuite.
- Key Accomplishments:
- Established communication with clinic personnel, written and verbal, to maintain accurate information provided for the forms completion service line.
- Increased client satisfaction by communicating with clients, verbal and written, regarding updates on forms distribution and obtaining permission for release of PHI.
Customer Service Representative
TELETECH
10.2012 - 02.2014
- Provided customers with quality customer service including communicating information and resolving any emerging problems with efficiency. Advocated for customers by troubleshooting problems and providing viable solutions to ensure high customer satisfaction.
- Key Accomplishments:
- Maximized customer satisfaction by taking inbound calls from customers regarding Internet orders and Health Savings Plans.
Intensive Care Nursery Respiratory Clinical Specialist
CHILDREN'S MERCY HOSPITAL
10.2006 - 02.2011
- Planned, directed, and coordinated operations including improving performance, productivity, and efficiency of teams. Managed, planned, and tracked 20 Respiratory Therapists, working exclusively in the Intensive Care Nursery. Coordinated communications between Respiratory Care department and the Intensive Care Nursery personnel focused on identifying changes in processes or issues throughout daily workloads.
- Key Accomplishments:
- Supported operations by participating in committees to implement new processes for the Intensive Care Nursery.
- Increased personnel knowledge through programmatic educational seminars for Intensive Care Nursery staff, nurses, and physicians.
- Implemented standard operating procedures based on quality data and reports to Management and Intensive Care Nursery executive staff.
- Established reputation as key member of management, identifying needs for new equipment and treatment modalities, reviewing and revising policies and procedures to enhance operations.
Registered Respiratory Therapist
CHILDREN'S MERCY HOSPITAL
01.1997 - 01.2006
Education
Associate of Science - Health Information Tech-Billing & Coding Certificate
RASMUSSEN COLLEGE
09.2016
Bachelor of Science - Health Science Respiratory Care
UNIVERSITY OF MISSOURI COLUMBIA
Columbia, MOSkills
- NetSuite
- Patient monitoring
- Healthcare
- ICU Experience
- Management
- Ventilator
- EClinicalWorks
- Discharge planning
- Medical terminology
- Time Management
- Medication administration
- Documentation
- Physiology knowledge
- Microsoft Word
- Documentation review
- Outlook
- Airway management
- Allscripts
- CPR
- Acute care
- Hospital experience
- Patient assessment
- Anatomy knowledge
- Acls
- Pediatrics
- Critical Care Experience
- Respiratory therapy
- Cerner
- Care coordination
- Care planning
- Quality improvement
- Therapeutic techniques
- Computer literate
- Healthcare systems
- Family education and support
- Respectful and compassionate
- Problem-solving
- Time management
- Multitasking and organization
- Dependable and responsible
- Verbal and written communication skills
- Compassion and empathy
- Team collaboration
- HIPAA compliance
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Compassionate care
- Flexible schedule and availability
- Compassionate communication
- Relationship building
- Emotional support
- Flexible schedule
- Patient assessments
- Client documentation
- PPE usage
- Case management
- Progress documentation
- Medical records management
- EMR / EHR
- Chronic disease management
- At-home care instruction
Certification
- Driver's License
- RRT
- BLS Certification
- PALS
- ACLS Certification
- CRT
Timeline
Respiratory Chronic Care Specialist
Children's Hospital Colorado
01.2023 - Current
Travel Respiratory Therapist
Aya Healthcare
01.2022 - Current
Registered Respiratory Therapist
Mercy Health
03.2021 - 01.2022
Registered Respiratory Therapist
St Luke's Health System
06.2018 - 01.2021
Clinical Services Production Manager
DATAFILE TECHNOLOGIES
10.2016 - 06.2018
Clinical Services Coordinator
DATAFILE TECHNOLOGIES
06.2015 - 10.2016
E-Filing Representative
DATAFILE TECHNOLOGIES
04.2014 - 06.2015
Customer Service Representative
TELETECH
10.2012 - 02.2014
Intensive Care Nursery Respiratory Clinical Specialist
CHILDREN'S MERCY HOSPITAL
10.2006 - 02.2011
Registered Respiratory Therapist
CHILDREN'S MERCY HOSPITAL
01.1997 - 01.2006
Bachelor of Science - Health Science Respiratory Care
UNIVERSITY OF MISSOURI COLUMBIA
Associate of Science - Health Information Tech-Billing & Coding Certificate
RASMUSSEN COLLEGE
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