CHRISTOPHER CALI
Wilmington,USA
Summary
Knowledgeable Order Management Specialist with solid background in order management and process optimization. Successfully streamlined ordering systems and improved accuracy, ensuring timely and efficient order fulfillment. Demonstrated strong analytical and problem-solving skills, consistently maintaining high levels of customer satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Order Specialist, Hospital Point of Care
Nova Biomedical
05.2025 - Current
- Engage with sales and other stakeholders to support the day to day operational management of moving transactions through the sales process, ensuring the seamless progression of transactions through the entire sales pipeline
- Quote and order creation requests and status checks submitted by sales, customers, and other business partners
- Demonstrate expertise in sales process nuances, offering support to the sales team to enhance strategy efficiency and effectiveness
- Lead cross functional teams in the successful execution of critical initiatives, leveraging exceptional interpersonal skills and fostering collaboration to enhance overall efficiency
Advisor, Netwitness Sales Operations
RSA Security, LLC
01.2022 - Current
- Engage with sales and other stakeholders to support the day to day operational management of moving transactions through the sales process, ensuring the seamless progression of transactions through the entire sales pipeline
- Quote and order creation requests and status checks submitted by sales, customers, and other business partners
- Demonstrate expertise in sales process nuances, offering support to the sales team to enhance strategy efficiency and effectiveness
- Lead cross functional teams in the successful execution of critical initiatives, leveraging exceptional interpersonal skills and fostering collaboration to enhance overall efficiency
Advisor, Customer Order Management
RSA Security, LLC
06.2004 - 12.2021
- Successful processing/booking of all COM (Customer Order Management) related revenue orders
- Proof of Delivery (POD)
- P1 Requests-Order Expedites
- Maintain COM monthly metrics (Production Scorecard)
- Daily interface with channel partners (Ingram Micro and Arrow Enterprise) and pre-sales post-sales teams
Education
Bachelor of Science - Marketing
Suffolk University
Boston, MA05.1996
Skills
- Order Management
- SAP
- Process Management
- Microsoft Office applications
- Sales force CRM
- Netsuite
- Order processing
- Client relationship management
- Sales support
- Problem resolution
- Time management
- Attention to detail
- Customer service
- Order management
- Order tracking
- Multitasking
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Timeline
Order Specialist, Hospital Point of Care
Nova Biomedical
05.2025 - Current
Advisor, Netwitness Sales Operations
RSA Security, LLC
01.2022 - Current
Advisor, Customer Order Management
RSA Security, LLC
06.2004 - 12.2021
Bachelor of Science - Marketing
Suffolk University