CHRISTY COSPER
Douglasville,GA
Summary
Dedicated Customer Service Professional with over 30 years of experience in managing customer interactions and daily operations. Skilled in communication, scheduling, and recordkeeping while ensuring organized work environments. Aiming to contribute strong people skills and attention to detail in a part-time retail position.
Overview
30
30
years of professional experience
Work History
Owner / Customer Service & Operations
Love My Dog Grooming
Douglasville, GA
01.2002 - Current
- Delivered friendly and professional service to customers, fostering long-term client relationships.
- Managed incoming calls, scheduled appointments, and maintained daily communication with customers.
- Processed customer transactions efficiently.
- Ensured accuracy of customer and business records, supporting efficient operations.
- Ensured a welcoming environment through cleanliness and organization.
- Manage multiple responsibilities while maintaining attention to detail.
- Handle daily business operations independently.
- Maintain social media posts and customer communications.
Grooming Assistant / Finisher
Vinings Important Pets
Vinings, GA
08.2000 - 11.2001
- Delivered customer service in high-volume environment, ensuring satisfaction and repeat business.
- Executed customer requests with precision, enhancing service quality and customer experience.
- Coordinated completed services and pickups, streamlining operations for efficient customer interactions.
- Maintained a clean, safe, and organized workplace.
- Coordinated service completion and customer pickups.
Dog Bather / Groomer in Training
Pet Agree at Vinings
Vinings, GA
07.1996 - 08.2000
- Opened shop and organized setup for smooth daily operations.
- Provided friendly and professional customer service.
- Assisted customers with check-in and checkout.
- Maintained accurate customer and business records to ensure efficient service.
- Maintained customer and business records.
- Delivered friendly and professional customer service to enhance client experience.
Education
Portage Northern High School
Portage, MISkills
- Customer Service
- Cash & Checkout
- Records management
- Communication
- Attention to Detail
- Phone Skills
- Organization
- Time Management
- Clean & Organized Workspaces
- Teamwork
- Independent Work
- Dependability
ADDITIONAL STRENGTHS
- 30+ years of consistent work experience
- Experienced business owner
- Comfortable working directly with the public
- Dependable and responsible
- Quick to learn new procedures
- Professional, friendly, and detail-oriented
Timeline
Owner / Customer Service & Operations
Love My Dog Grooming
01.2002 - Current
Grooming Assistant / Finisher
Vinings Important Pets
08.2000 - 11.2001
Dog Bather / Groomer in Training
Pet Agree at Vinings
07.1996 - 08.2000
Portage Northern High School