Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Christy Cross

Roxboro,NC

Summary

Orderly Quality Control Specialist with keen eye for detail and results-driven approach. Working computer knowledge and proficiency in job-related software.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Quality Control Production Specialist

Open Book Extracts
Roxboro, North Carolina
08.2024 - Current
  • Collaborated with production teams to ensure that established quality standards were followed.
  • Conducted root cause analysis of product defects and identified corrective actions.
  • Tracked quality metrics such as defect rates, scrap rates and rework percentages.
  • Assisted in the development of new procedures for inspecting, testing and evaluating products.
  • Monitored production processes to identify potential areas of improvement.
  • Maintained a safe work environment by following all safety regulations and guidelines.
  • Performed detailed inspections of incoming materials, ensuring they met the required standards.
  • Utilized various tools including calipers, gauges, spectrometers, microscopes, for accurate measurement of parts and products.
  • Created and maintained quality control documentation, such as inspection records and non-conformance reports.
  • Documented test results accurately using statistical methods and software programs.
  • Monitored inventory levels of raw materials and components used in production operations.
  • Provided support when needed in order to meet tight deadlines.
  • Inspected finished products before they left the facility to ensure quality standards were met.
  • Ensured accurate and timely completion of production orders.

Compounding - Fulfillment Lab Associate

Open Book Extracts
Roxboro, NC
10.2019 - 08.2024
  • Fulfill open orders by communicating with the filling and packaging team.
  • Package bulk containers into shipping boxes, palletizing, and executing orders through the ERP platform as necessary
  • Working autonomously on 'pick and pack' orders, managing from queue to customer.
  • Input necessary data into the ERP platform.
  • Stock and maintain inventory for fulfillment supplies and consumables.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Identified opportunities for process improvement and cost savings initiatives.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Trained new employees on proper use of laboratory equipment and safety protocols.

Package Handler

FedEx Ground
Durham, NC
08.2018 - 05.2019
  • Unload Packages from the conveyor belt to the delivery truck
  • Stack and position the package securely with minimum waste of space
  • Lift loads over 50 pounds
  • Operated RF scanner
  • Maintain neat and safe work area.

Customer Care Representative

Dish Network
Bluefield, WV
12.2014 - 05.2015
  • Conferred with customers by telephone, providing information about products or services
  • Accepted payments
  • Set up payment arrangements
  • Trouble-shot receiver problems and programmed remotes
  • Assisted customers with questions and concerns to resolve and achieve positive outcomes.

Education

Piedmont Community College
Roxboro, NC
10.2019

NSC Lift Truck Operator Training (Fork Lift)
09.2019

Manufacturing Skill Standards Council (MSSC)
08.2019

General Industry Safety and Health OSHA 10
08.2019

National Career Readiness Certificate
07.2019

Skills

  • Production/Manufacturing
  • Employee
  • Training/Supervision
  • Lab Procedures/Equipment Operation
  • Forklift Operation/Material Handling
  • Excellent Customer Service
  • MS Word and Excel
  • CGMP
  • Good Physical Dexterity
  • Safety Compliance
  • OSHA Compliance
  • Loading and unloading protocols
  • Documentation ability
  • Product Packaging
  • Product Assembly
  • Machine Operation
  • Quality assurance standards

Certification

  • Manufactouring Skill Standards Council (MSSC) - 10/2019
  • Certified Logistics Technician - 08/2019
  • NSC Lift Truck Operator Training (Fork Lift) - 09/2019
  • General Industry Safety and Health OSHA 10 - 08/2019
  • National Career Readiness Certificate - 07/2019

References

References available upon request.

Timeline

Quality Control Production Specialist

Open Book Extracts
08.2024 - Current

Compounding - Fulfillment Lab Associate

Open Book Extracts
10.2019 - 08.2024

Package Handler

FedEx Ground
08.2018 - 05.2019

Customer Care Representative

Dish Network
12.2014 - 05.2015

Piedmont Community College

NSC Lift Truck Operator Training (Fork Lift)

Manufacturing Skill Standards Council (MSSC)

General Industry Safety and Health OSHA 10

National Career Readiness Certificate

Similar Profiles

CREATE PROFILE
Christy Cross