Dedicated and results-driven professional with a strong background in healthcare. Seeking a challenging position in a dynamic and innovative company where I can leverage my skills and industry knowledge to drive sales growth and exceed targets. Eager to contribute to a motivated sales team and establish lasting relationships with healthcare providers while delivering exceptional value to customers.
Overview
11
11
years of professional experience
Work History
Small Business Manager
Droze Direct
01.2021 - Current
Interacted well with customers to build connections and nurture relationships.
Promoted business via social media to generate leads and maximize brand identity.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Managed purchasing, sales, marketing and customer account operations efficiently.
Certified Surgical Technologist
Medical University Of South Carolina
10.2014 - 12.2015
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Reduced infection risks and protected patients by maintaining sterile fields during procedures.
Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
Ensured proper handling of specimens during surgeries, aiding in accurate diagnostic results for patients.
Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
Certified Surgical Technologist - GI Lab
Greenville Hospital System - Hillcrest Memorial
02.2014 - 10.2014
Expedited procedure room turnover times by swiftly preparing for subsequent GI procedures, maximizing efficiency within the department.
Ensured proper handling of specimens during surgeries, aiding in accurate diagnostic results for patients.
Prepared scopes for sterilization and reset GI suites for next procedure.
Increased patient satisfaction scores through compassionate care and clear communication during pre-and post-surgery stages.
Strengthened patient trust and alleviated anxiety through empathetic communication when explaining steps involved in their upcoming procedures.
Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
Contributed to team-based problem-solving to resolve issues that arose during surgery and improve patient outcomes.
Admin Assistant/Customer Service at Direct To Customers Limited/MDF Direct/Ply DirectAdmin Assistant/Customer Service at Direct To Customers Limited/MDF Direct/Ply Direct