Robyn Moreau
Holderness,NH
Summary
Results-driven professional with a diverse background in operations management, sales, and customer service. Proven ability to drive business growth by optimizing processes, managing client relationships, and implementing strategic marketing initiatives. Skilled in leadership, project management, and cross-functional collaboration.
Overview
21
21
years of professional experience
Work History
Small Business Manager
ROMI Plumbing & Heating, LLC
Holderness, USA
04.2009 - Current
- Drove business growth by acquiring new customers through strategic marketing efforts.
- Optimized operational efficiency by managing scheduling, customer service, procurement, and invoicing, decreasing service delivery and billing turnaround time.
- Integrated a streamlined payroll system and managed bookkeeping, reducing processing time and accounting errors.
Sales Manager
Hawthorn Publications
Portsmouth, USA
11.2006 - 01.2008
- Increased client engagement and sales by creating and deploying targeted marketing publications for the global hospitality market.
- Managed vendor contracts and played a key role in the successful advertising sales launch for Gala Weddings magazine.
Inside Sales Associate
Henry & Lisa's Natural Seafood
Dover, USA
02.2005 - 10.2006
- Established and grew the inside sales department, consistently exceeding weekly sales quotas.
- Cultivated a national customer base of over 1,000 stores and established 7 national broker accounts to expand market penetration.
Education
Bachelor of Arts - Women's Studies
University of New Hampshire
Durham, NH05.2000
Skills
- Operations & Process Improvement
- Sales & Marketing Strategy
- Customer Relationship Management (CRM)
- Project & Vendor Management
- Leadership & Communication
- Salesforce
- QuickBooks
- Google Workspace
- Microsoft 365 (Excel, Word, Outlook)
Timeline
Small Business Manager
ROMI Plumbing & Heating, LLC
04.2009 - Current
Sales Manager
Hawthorn Publications
11.2006 - 01.2008
Inside Sales Associate
Henry & Lisa's Natural Seafood
02.2005 - 10.2006
Bachelor of Arts - Women's Studies
University of New Hampshire