Christy Evangelista
Port Jefferson,NY
Summary
Accomplished Medical Assistant and Phlebotomy Supervisor with a proven track record at Mather Hospital, enhancing patient satisfaction and reducing wait times. Expert in HIPAA compliance and phlebotomy proficiency, I excel in patient care coordination and inventory management, demonstrating exceptional organizational abilities and a commitment to excellence in healthcare delivery.
Overview
11
11
years of professional experience
Work History
Medical Assistant Intern
Stony Brook ENT
01.2019 - 07.2021
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
- Collected histories, vitals, and current complaints via patient interviews.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Phlebotomy Technician
St. Charles Hospital
06.2018 - 07.2021
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
Phlebotomy Supervisor
Mather Hospital
02.2010 - 09.2018
- Performed tasks as member of line staff to reduce wait time.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Managed daily activities and workflow of Type institution to collect, label and analyze samples correctly.
- Correlated and interpreted data based on technical, instrumental, and physiological conditions.
- Reduced wait times for patients through effective scheduling and coordination of phlebotomy staff.
- Reviewed employee performance and developed improvement plans.
- Managed inventory of supplies, ensuring adequate stock levels while minimizing waste and controlling costs.
- Conducted regular audits to verify compliance with regulatory requirements and maintain accreditation status for the phlebotomy department.
- Worked closely with other supervisors to coordinate staffing across multiple shifts, maximizing efficiency and coverage during peak times.
Education
Medical Asst - Nursing Aide / Phlebotomy
Career Training Institute
Ronkonkoma, NY05.2009
Liberal Arts And General Studies
Suffolk County Community College
Selden, NY05.1992
Skills
- Vital signs monitoring
- HIPAA Compliance
- Organizational abilities
- Medical Terminology
- Patient Scheduling
- Medical terminology knowledge
- Phlebotomy proficiency
- Inventory Management
- Patient Care Coordination
- Specimen Collection
Timeline
Medical Assistant Intern
Stony Brook ENT
01.2019 - 07.2021
Phlebotomy Technician
St. Charles Hospital
06.2018 - 07.2021
Phlebotomy Supervisor
Mather Hospital
02.2010 - 09.2018
Medical Asst - Nursing Aide / Phlebotomy
Career Training Institute
Liberal Arts And General Studies
Suffolk County Community College
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