Christy Guzman
Buffalo,NY
Summary
Dynamic Systems Functional Analyst with a proven track record at the State University of New York at Buffalo, excelling in effective communication and problem-solving. Completed system improvements that enhanced user satisfaction and led high-performing teams in the International Student Health Insurance program, ensuring compliance and accurate enrollment for the international student population.
Overview
15
15
years of professional experience
Work History
Systems Functional Analyst
State University Of New York At Buffalo
Buffalo, NY
02.2020 - Current
- Effectively communicate complex technical information to diverse audiences through clear writing, concise presentations, and engaging discussions.
- Proactively identify opportunities for improvement in existing systems, proposing innovative solutions that led to increased user satisfaction.
- Meet with vendors to understand business requirements based on needs of the University population
- Compile, generate, review and disseminate official university tuition and fees invoices for all student populations
- Assess, test, correct and implement completed system-wide upgrades
International Student Health Insurance Director
University at Buffalo Foundation
Buffalo, New York
06.2010 - 02.2020
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Regulated insurance enrollment population of the university's international students and scholars
- Reconciled financial and statistical data with insurance provider, and facilitated accurate payments.
- Maintained vigilant communications with SUNY, and University representatives and scrutinized vendors to ensure compliance with all local, state, and federal laws, rules and regulations.
Education
Ed.M. - Social Studies Education
State University of New York At Buffalo
Buffalo, New YorkBachelor of Arts - History
State University of New York At Buffalo
Buffalo, New YorkSkills
- Software testing
- Effective communication
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Relationship building
Awards
Friend of Educational Opportunity Program (EOP) Award
Timeline
Systems Functional Analyst
State University Of New York At Buffalo
02.2020 - Current
International Student Health Insurance Director
University at Buffalo Foundation
06.2010 - 02.2020
Ed.M. - Social Studies Education
State University of New York At Buffalo
Bachelor of Arts - History
State University of New York At Buffalo