CHRISTY HALL
Clifton Springs,NY
Summary
Experienced professional fulfilled by a large desire for relationship building and earning customer satisfaction. Well developed analyzing and problem solving skills. Exceptional communication and organized, all while maintaining high standards and confidentiality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MD QA Data Specialist
F.F. Thompson Health
Canandaigua, NY
09.2019 - Current
- Attending meetings and provide support by taking attendance and notes for distribution.
- Set up internal and external meetings.
- Answer phones professionally and providing answers when possible or taking detailed notes when further support is needed.
- Provide clerical support with data entry, typing, printing, copying, faxing, etc.
- Provide support to team members in various capacity.
- Manage two customer service phone lines and e-mail and ensuring regulations are adhered to.
- Manage and distributing daily internal safety huddle meeting.
- Maintain high level of confidentially.
Branch Supervisor
Community Bank N.A.
Clifton Springs, NY
2007 - 09.2019
- Delivered friendly and professional client interactions which ensured above par experiences.
- Practiced full compliance of policies, procedures and regulations.
- Documented ability to work independently.
- Maintained specialized knowledge of all products and services and made appropriate recommendations as necessary.
- Worked and collaborated with other departments to achieve common goals.
- Documented customer interactions with internal client management system .
- Responsible for oversight and development of five associates.
- Administrative duties such as filing, organizing, follow-up, record keeping, scheduling, word processing, taking note, time management.
Part Time Officer Manager
RJ Welding & Fabrication Inc
Clifton Springs, NY
11.2017 - 03.2018
- Maintained AR and AP for this small business.
- Provided efficiency with data entry.
- Familiarity with QuickBooks and Microsoft Office products.
- Prepared quotes and invoices for over 60 vendors.
- Prepared payroll and appropriate tax forms for 15 associates.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Customer Service Associate
Clifton Springs Big M
Clifton Springs, NY
08.2001 - 03.2007
- Exhibited exceptional customer service at all times, including addressing customer inquiries and ensuring timely resolution.
- Adopting guidelines established by retail store to resolve any problems.
- Operated cash register for cash, check and credit card transactions with accuracy.
- Served as lead resource for other on duty.
- Answered phones and provided support for management.
Affiliations
- Active volunteer Board Member of FLACRA.
- Active volunteer as Secretary and Treasurer of Midlakes Softball Boosters.
- Active volunteer of Clifton Springs Sulphur Springs Festival.
Certification
- Licensed Notary Republic of New York State.
- Medallion Stamp Guarantee.
Professional References
Jason Grover
3689 State Route 364, Canandaigua, NY 14432
585-586-5505
Terry Gilbert
312 Fallbrook Circle, Clifton Springs, NY 14432
315-573-0959
Theresa Dorgan
1378 White Road, Phelps, NY 14532
585-408-0397
Robert Crosby
2300 Wheat Road, Clifton Springs, NY 14432
315-523-1288
Timeline
MD QA Data Specialist
F.F. Thompson Health
09.2019 - Current
Part Time Officer Manager
RJ Welding & Fabrication Inc
11.2017 - 03.2018
Customer Service Associate
Clifton Springs Big M
08.2001 - 03.2007
Branch Supervisor
Community Bank N.A.
2007 - 09.2019