Christy Hefley
Pine Bluffs,WY
Summary
Well-trained service advocate with several years of experience helping others. Excellent decision-making and time management skills. Sound knowledge of handling escalated issues quickly. Adapts quickly and remains calm under pressure in stressful circumstances.
Overview
34
34
years of professional experience
Work History
CASA Volunteer
CASA Laramie County
Cheyenne , WY
06.2025 - Current
- Advocated for children's rights in court proceedings and community meetings, ensuring their voices were heard in critical decisions.
- Collaborated with social workers to develop comprehensive care plans for youth.
- Attended training sessions to enhance knowledge of child welfare issues and advocacy strategies.
- Built trusting relationships with children and families, fostering a supportive environment that addressed their unique needs.
- Coordinated with legal professionals to prepare cases for hearings, enhancing case readiness and ensuring comprehensive representation.
- Maintained detailed records on all cases including progress notes, reports, assessments.
Professional Horse Trainer
Self
Pine Bluffs, Wyoming
01.1992 - Current
- Professional Barrel horse trainer.
- 3x National Finals Qualifier
- 2x Mountain States Circuit. Champion
- 2x National Circuit Finals Qualifier
- 8x Circuit Finals Qualifier
- 3x Pendleton Rodeo Champion
- Cheyenne Rodeo Champion
- Secured and maintained sponsorships with prominent western brands, enhancing brand visibility and support for training operations.
- Created and managed social media platforms to engage audience, promote training services, and showcase horse performance.
- Trained and sold high-caliber rodeo and futurity barrel horses, contributing to competitive success and client satisfaction.
Owner/Operator Manager
Airtime Aerial
Pine Bluffs, Wyoming
05.2017 - 06.2025
- Maintained financial records to ensure accurate budgeting and expense tracking for profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term customer relationships through exceptional service and effective issue resolution.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients to secure products or services, enhancing company revenue.
Education
Front Range Community College
Fort Collins, COSkills
- Excellent communication
- Customer engagement
- Staff management
- Problem solving
- Effective communication
- Relationship building
- Conflict resolution
- Attention to detail
- Training development
- Collaboration and teamwork
- Self-awareness
- Call handling
- Customer service background
- Innovative
- Multitasking
- Multitasking Abilities
- Professionalism
Timeline
CASA Volunteer
CASA Laramie County
06.2025 - Current
Owner/Operator Manager
Airtime Aerial
05.2017 - 06.2025
Professional Horse Trainer
Self
01.1992 - Current
Front Range Community College