Summary
Overview
Work History
Education
Skills
Timeline
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Christy Hinman

Christy Hinman

Gulf Shores,AL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

6
6
years of professional experience

Work History

Customer Sevice Representative

Waffle House Restaurant
Gulf Shores, AL
07.2023 - Current

Customer Service Representative

Waffle House Restaurant
Fairhope, AL
08.2020 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Sales Consultant Representative

Bridesmaids Galore & More
Daphne, AL
08.2018 - 02.2020

I sold customers try on all kinds seasonal dresses such as Homecoming, Prom, Mardi Gras. I also sold customers with thier Weddings.. I also measured both men and women for tuxedo's, dresses, & any special occasion.

  • Assisted customers with product selection, order placement, and payment processing.

Education

GED -

Huntington High School
Shreveport, LA
05-1994

Skills

  • Consultative Sales
  • Complaint Resolution
  • Product Knowledge
  • Critical Thinking
  • Client Relations
  • Order Fulfillment
  • Service Upselling
  • Active Listening
  • Courteous Demeanor
  • Retail Sales Customer Service
  • Minute Taking
  • Complaint Handling
  • Customer Consulting
  • Customer Relations
  • Sales Expertise
  • Product Sales
  • Problem Resolution
  • High-Energy Attitude
  • Adaptive Team Player
  • Customer Service
  • Problem-Solving Abilities

Timeline

Customer Sevice Representative

Waffle House Restaurant
07.2023 - Current

Customer Service Representative

Waffle House Restaurant
08.2020 - Current

Sales Consultant Representative

Bridesmaids Galore & More
08.2018 - 02.2020

GED -

Huntington High School
Christy Hinman