Christy Hinz
Portage,Ohio
Summary
Experienced with maintaining accurate and detailed records. Utilizes advanced organizational skills and attention to detail to ensure efficient recordkeeping. Knowledge of best practices in data management and compliance ensures reliability and integrity in all documentation processes.
Overview
16
16
years of professional experience
Work History
Ecommerce Seller
Amazon - Ebay - FB Marketplace
01.2022 - Current
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
PSE Clerk
United States Post Office
10.2023 - 07.2024
- Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
- Supported financial goals through precise cash handling practices during transactions involving stamps, money orders, or other postal fees.
Restaurant Server
Barr's Public House
08.2022 - 08.2023
- Service guests with food and beverage requests in a timely, professional, and friendly manner
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Restaurant Server
Wild Side Brewing
08.2020 - 04.2021
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Truck Scale Administration
North Star BlueScope Steel LLC
05.2019 - 07.2020
- Accepting/Rejecting Shipments
- Customer Service
- Hazmat Certification
- Alarm & Safety Monitoring
- Collecting and Reviewing Manifests
- On-site Logistics
HR ASSISTANT & MARKETING
WEFULFILLLIT
01.2016 - 04.2019
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Answered and redirected incoming phone calls for office.
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Managed payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
- Maintained and processed invoices, deposits, and money logs.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Updated spreadsheets with statistical, financial and non-financial information.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Coordinated schedules and timelines for events
- Reduced lead time on urgent orders by maintaining accurate stock levels and negotiating expedited shipping agreements with vendors.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
PREVIOUS OWNER/MEMBER
HINZ CONCRETE & EXCAVATING LLC
01.2011 - 01.2016
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
PREVIOUS OWNER/MEMBER
WRAP N' SHIP IT LLC
01.2009 - 01.2011
- Operated retail shipping shop, handling all business functions
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Education
Northwood HS - Graphics & Printing
Penta Career Center
No Degree - PEHE/Management & Technology
BGSU
Bowling Green, OHSkills
- Talent Acquisition
- Financial Cost Analysis
- Efficiency Management
- Efficient Record Management
- Experienced QuickBooks User
Technology And Marketplaces
- Knowledge of Mac/Windows operating systems
- Quickbooks
- Adobe Illustrator/Photoshop/Acrobat DC
- Microsoft Outlook/Excel/Word/Powerpoint
- Shipping Softwarer FedEx Shipmanager/UPS Worldship/Endicia
- Ecommerce Selling Plateforms - Amazon Seller Central/Ebay/Craiglist/FB Marketplace
- Social Media Platforms/Facebook/Instagram/LinkedIn/Tik Tok
- Indeed For Employers
- Google Calendar
- SPC
- Maximo
- Slack
- Homebase
- Clover
- WIX
Timeline
PSE Clerk
United States Post Office
10.2023 - 07.2024
Restaurant Server
Barr's Public House
08.2022 - 08.2023
Ecommerce Seller
Amazon - Ebay - FB Marketplace
01.2022 - Current
Restaurant Server
Wild Side Brewing
08.2020 - 04.2021
Truck Scale Administration
North Star BlueScope Steel LLC
05.2019 - 07.2020
HR ASSISTANT & MARKETING
WEFULFILLLIT
01.2016 - 04.2019
PREVIOUS OWNER/MEMBER
HINZ CONCRETE & EXCAVATING LLC
01.2011 - 01.2016
PREVIOUS OWNER/MEMBER
WRAP N' SHIP IT LLC
01.2009 - 01.2011
Northwood HS - Graphics & Printing
Penta Career Center
No Degree - PEHE/Management & Technology
BGSU
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