Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service.
Overview
4
4
years of professional experience
Work History
Sandwich Maker/Cashier Team Lead
Larrys Giant Subs
12.2021 - 12.2023
Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
Streamlined sandwich assembly process for increased efficiency and improved service times.
Reduced food waste with careful ingredient measurement and proper storage techniques.
Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
Crew Member
AMC Movie Theater
02.2020 - 07.2020
Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
Contributed to a safe environment by conducting thorough pre-show safety checks and promptly addressing potential hazards.
Shift Lead
Jersey Mike's Subs
08.2019 - 02.2020
Improved team efficiency by implementing new scheduling and task management strategies.
Enhanced customer satisfaction through effective conflict resolution and prompt service.
Trained new employees on company policies, procedures, and best practices for optimal performance.
Streamlined inventory management processes to reduce waste and increase profitability.
Completed cash and credit card transactions accurately using POS software.
Education
Associate of Science - Nursing
Fortis College - Orange Park
Orange Park, FL
11.2024
Skills
Cleaning and organization
Guest service
Sanitation Procedures
Cash Handling
Concise time management
Cleanliness
Flexible Schedule
Active Listening
Team Leadership
New Hire Training
Certification
Timeline
Sandwich Maker/Cashier Team Lead
Larrys Giant Subs
12.2021 - 12.2023
Crew Member
AMC Movie Theater
02.2020 - 07.2020
Shift Lead
Jersey Mike's Subs
08.2019 - 02.2020
Associate of Science - Nursing
Fortis College - Orange Park
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