Dynamic and results-driven professional experience within the FedEx network. Proven ability to coordinate and streamline delivery processes, ensuring efficiency, accuracy, and adherence to company standards. Proficient in managing teams, fostering a culture of safety, and driving continuous improvement initiatives. Strong leadership, communication, and problem-solving skills, coupled with a commitment to delivering exceptional service and achieving operational excellence.
Work History
Package Handler
FedEx Ground
Paducah, KY
Conducts visual inspections to identify and resolve package discrepancies
Voluntarily worked extra shifts at short notice to meet department demands
Demonstrated expertise in safely handling the loading and unloading of diverse packages, up to 100 lbs, adhering strictly to operational standards
Engaged in team-building initiatives across multiple worksite locations, serving as an active member of the Safety Team while also demonstrating proficiency in independent work
Incident Manager
Core Scientific
Calvert City, KY
Oversaw project tracking activities, ensuring efficient progress and timely completion of all projects.
Produced thorough incident metric reports, discerning patterns and implementing improvement opportunities, raising goals and standards
Handled comprehensive HR responsibilities to facilitate seamless employee performance
Implemented cost-saving measures while following industry standards and meeting organizational goals
Social Worker
Kentucky DCBS Protection and Permanency
Benton, KY
Utilized Microsoft Office suite to enhance workplace productivity and documentation efficiency
Conducted comprehensive assessments while diligently preparing court documentation
Shipping and Delivery Director
Lowes
Paducah, KY
Streamlined delivery documentation processes by generating comprehensive reports, ensuring accuracy in record-keeping and maximizing operational efficiency.
Maximized operational efficiency and effectiveness through the direction of daily operations and project tracking
Provided key insights into project risks, costs, and benefits to enhance strategic decision making
Coordinated delivery vehicle logistics
Facilitated clear channels of communication between drivers, auto repair services, and regulatory bodies (e.g., justice system) to address licensing, registration, and compliance issues.
Executive
EDE Mgmt. Relations, Construction, and Equip
Benton, KY
Recruited high-quality candidates to strengthen team dynamics and foster a positive culture
Stayed current with industry best practices through a commitment to continuous learning opportunities.
Led project coordination and tracking initiatives, resulting in improved operations.
Fostered group productivity through strategic balancing of team workloads to meet financial targets.
Initiated, evaluated, and enhanced project communication protocols. Organized, edited, and developed tailored comprehensive manuals, instructions, and multimedia visual aids for veterans.
Education
Master of Science - Organizational Communication
Murray State University
Murray, KY
Master of Arts - Social Work
Western Kentucky University
Bowling Green, KY
Bachelor of Science - Social Work
Murray State University
Murray, KY
Bachelor of Arts - Marketing
Murray State University
Murray, KY
Skills
Strong communication including written and verbal clarity for effective interaction
Reliable with a steadfast commitment to work ethics
Distinguished in managing multiple tasks under pressure
Independent and team-oriented
Exemplary time management, heightened efficiency and productivity
Attention to detail coupled with critical thinking
Self-motivated, dedicated to professionalism and confidentiality
Proficient problem-solver: Skilled in deductive methodologies