Tinaya harris
Las Vegas
Summary
Dedicated professional with strong customer service skills in fast-paced environments. Proven ability to resolve issues and enhance guest experiences through effective communication and teamwork.
Results-driven individual with experience in customer service and team leadership. Demonstrates adaptability and attention to detail while collaborating with team members to optimize processes and improve service quality.
Overview
2025
2025
years of professional experience
Work History
Package Handler
Amazon
Las Vegas
- Collaborated with team members to optimize packaging processes and reduce delays.
- Maintained cleanliness and organization of warehouse space to enhance productivity.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
Event Security Guard
Best Crowd Management
Las Vegas
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Permitted entry with escort for approved persons into secure locations.
- Monitored venue access points to ensure safety and security compliance.
Call Center Representative
Foundever
Las Vegas
- Handled customer inquiries and complaints through various communication channels.
- Provided accurate information regarding products, services, and account details.
- Assisted in resolving technical issues using company software tools.
- Maintained detailed records of customer interactions and transactions.
Production Worker
Trigg Warehouse
Las Vegas
- Operated machinery and equipment to ensure efficient production flow.
- Assembled products according to specifications, maintaining high-quality standards.
- Conducted routine quality checks to identify and resolve defects promptly.
- Collaborated with team members to enhance workflow and productivity levels.
Team Member
Raising Cane's Restaurants
Las Vegas, NV
09.2020 - 07.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Provided exceptional customer service in fast-paced restaurant environment.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Assisted in food preparation, ensuring adherence to health and safety standards.
- Maintained inventory levels by assisting with stock replenishment and storage organization.
Team Leader
Raising Cane's Restaurants
Las Vegas, NV
08.2022 - 07.2023
- Led team in achieving operational excellence through effective training and mentoring.
- Streamlined workflow processes to enhance efficiency and service quality.
- Monitored inventory levels and coordinated supply orders to minimize shortages.
- Developed employee training programs focusing on customer service skills and product knowledge.
Education
High School Diploma -
Desert Rose Adult Hs
Las Vegas, NVSkills
- Package unloading
- Customer service
- Problem resolution
- Call center experience
- Incident reporting
- General securityw
- Strong teamworkzs
- Customer interaction
- Cleaning and sanitizing
- Verbal and written communication
Accomplishments
- Achieved member of the month by completing task with accuracy and efficiency.
Languages
English
Full Professional
Timeline
Team Leader
Raising Cane's Restaurants
08.2022 - 07.2023
Team Member
Raising Cane's Restaurants
09.2020 - 07.2024
Package Handler
Amazon
Event Security Guard
Best Crowd Management
Call Center Representative
Foundever
Production Worker
Trigg Warehouse
High School Diploma -
Desert Rose Adult Hs