Christy McDuffy
Arlington
Summary
Experienced with sterilization techniques critical to maintaining safe clinical environment. Utilizes decontamination procedures to ensure all instruments meet stringent cleanliness standards. Knowledge of regulatory compliance and best practices in infection control.
Overview
8
8
years of professional experience
Work History
Sterile Processing Technician
Medical City Arlington
03.2024 - 03.2024
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Customer Care Coordinator
Humana Pharmacy
10.2019 - 05.2024
- Gathered essential information from physicians, nurse practitioners, and nursing staff to complete 100+ referral forms every week.
- Contact a range of offices and facilities to secure necessary appointments, facilitating the timely completion of referrals.
- Handle approximately 50 patient inquiries per day regarding health plan referrals, providing clear, informative, and timely responses.
- Conduct comprehensive training sessions for new employees on pharmacy benefits, exclusions, and claims processes.
Tier I Associate/Certified Safety Team Member
Amazon
10.2016 - 10.2019
- Executed production tasks: proficient in picking/packing orders receiving and stowing products, maintaining inventory accuracy, and efficiently unloading/loading trucks, consistently meeting or exceeding task-specific rate expectations.
- Supported the Area Manager in daily operational management, including labor allocation, leading team meetings, assigning duties, and providing coaching and training, while liaising with both external and internal suppliers.
- Exhibited outstanding communication skills, effectively coaching and training over 100 team members, and providing essential support in team development.
- Adapted to working under various managers, demonstration flexibility and resilience in response to shifting business needs and environmental changes.
Education
Accredited Sterile Processing Technician Program - Sterile Processing Technician
Concorde Career College
Grand Prairie, TX04-2024
No Degree - Child Development
Brookhaven College
Dallas, TXHigh School Diploma -
Continental Academy School
06-2003
Skills
- Decontaminating surgical instruments
- Safety protocols
- High-level disinfection
- Decontamination procedures
- Sterilization procedures
- Assembling case carts
- Instrument decontamination
- Sterile storage
Languages
English
Full Professional
Timeline
Sterile Processing Technician
Medical City Arlington
03.2024 - 03.2024
Customer Care Coordinator
Humana Pharmacy
10.2019 - 05.2024
Tier I Associate/Certified Safety Team Member
Amazon
10.2016 - 10.2019
Accredited Sterile Processing Technician Program - Sterile Processing Technician
Concorde Career College
No Degree - Child Development
Brookhaven College
High School Diploma -
Continental Academy School
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