Overview
Work History
Education
Skills
Objective
Timeline
Generic

Christy Moore

Carmel,US

Overview

23
23
years of professional experience

Work History

Field Operations Supervisor

Charter - Spectrum
10.2021 - Current
  • Provides field evaluations, safety checks, and field support to technicians and fellow peers.
  • Mentors employees in regards to safety, quality, productivity, and all around job quality and readiness.
  • Resolves and prevents customer escalations with enhancing a customer's experience.
  • Ensures quality control in all aspects of the job.
  • Works well independently and successfully leads a team with little to no supervision.

Field Technician V

Charter Spectrum
02.2017 - Current
  • Perform basic to complex installation of & troubleshoot/repair coax based phone, internet or video services in a residential and commercial environment (small to medium businesses) from the tap to CPE; including but not limited to, all necessary wiring of both interior & exterior associated equipment in the forward & return signal path of the customer premise network.
  • SB Tech with a high level of integrity and craftsmanship, along with open flow of communication working in a chosen group to provide commercial work to business customers.
  • Maintain quality and accuracy of project implementation.
  • Works well independently and on a team with little to no supervision.

Manager

IGOW WIRELESS
05.2016 - 02.2017
  • Managed workflow to include prioritizing when back-up occurred; completed tasks efficiently and identified opportunities for process improvements.
  • Managed 15+ employees.
  • Supervised and scheduled employee hours, assigned and delegated jobs, conducted employee performance ratings
  • Ensured all employees were fully trained, while providing leadership, and overseeing the execution of company goals and quality assurance.
  • Managed inventory and worked with vendors and suppliers to purchase materials for company.
  • Responsible for supervising and coordinating the daily activities of a team of technicians.

Lead Field Service Technician

DIRECTV
09.2002 - 04.2016
  • Planned installations by evaluating locations and laying-out equipment/wiring plans.
  • Ensured adequate supply levels by inventorying stock and communicating needs to the warehouse.
  • Maintained a safe work environment by following safety procedures and policies.
  • Trained and mentored new technicians on installation, service, and company expectations

Education

Certificate of Completion - L.E.A.D Program

Future Leaders Development Program
Spectrum
05.2021

Technical Certificate - Broadband Technology Certificate

Arapahoe Community College
Littleton, CO
2020

Path To Proficiency - FOLD
Spectrum, MI
01-2022

FOLD - Leadership Development
Spectrum
01-2025

High School Diploma -

Greensburg Christian Academy
Greensburg, Indiana

Skills

  • Interpersonal Skills
  • Skilled Trainer and Mentor
  • Driven to exceed and improve with quality control
  • Effective Communication and Motivation
  • Problem solving, decision making, and attention to detail
  • Persistence
  • Time Management
  • Willingness to learn

Objective

To excel in my area of work, with a passion to grow and exceed in a position that will challenge my knowledge, skills, and abilities. My goal is to seek a position as a Construction Coordinator III with Spectrum in the Indianapolis, Indiana area. I have 23+ years of work experience in the telecommunications industry.

Timeline

Field Operations Supervisor

Charter - Spectrum
10.2021 - Current

Field Technician V

Charter Spectrum
02.2017 - Current

Manager

IGOW WIRELESS
05.2016 - 02.2017

Lead Field Service Technician

DIRECTV
09.2002 - 04.2016

Certificate of Completion - L.E.A.D Program

Future Leaders Development Program

Technical Certificate - Broadband Technology Certificate

Arapahoe Community College

Path To Proficiency - FOLD

FOLD - Leadership Development

High School Diploma -

Greensburg Christian Academy

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Christy Moore