Christy O'Hara
Sylmar,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Licensed Mortgage Loan Originator
Equity Lending Group
08.2020 - Current
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Developed and maintained relationships with customers, lenders and other third parties.
VIP Bottle Service Waitress
Sapphire Night Club
05.2015 - 12.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
- Processed orders and facilitated customer payments using POS system.
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Emergency Room Medical Scribe
Physician Support Resources
01.2013 - 03.2015
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
ER Unit Secretary
Western Arizona Regional Medical Center
11.2005 - 04.2010
- Answered telephone calls to connect physicians, answer questions, and direct calls to staff.
- Entered all labs and radiology tests ordered by physicians into computer.
- Received and routed all patient results and added them to chart while informing physician and nurses of critical values/findings.
- Arranged transport of trauma patients to HLOC by coordinating with appropriate facilities and arranging emergency medical transport.
- Monitor heart rhythms of critical patients
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
No Degree - Health Sciences
Mohave Community College
Bullhead CitySkills
- Community Reinvestment Act
- Client Account Management
- Payment Collection
- Financial Reports Analysis
- Patient History Expertise
- Data Entry
- Discharge Summaries
- Reviewing Patient Information
- Records Organization
- Documentation Skills
References
James Cote-Supervisor Equity Lending Group
(310)430-5069
Jcote@equitylgi.com
Angel Del Carpio-Cocktail Manager Sapphire LV
(702)956-3825
Carl Tischer-ER Supervisor WARMC Hospital
(702)509-3341
Carltischer@yahoo.com
Timeline
Licensed Mortgage Loan Originator
Equity Lending Group
08.2020 - Current
VIP Bottle Service Waitress
Sapphire Night Club
05.2015 - 12.2019
Emergency Room Medical Scribe
Physician Support Resources
01.2013 - 03.2015
ER Unit Secretary
Western Arizona Regional Medical Center
11.2005 - 04.2010
No Degree - Health Sciences
Mohave Community College
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