Christy Quezada
Lawndale,CA
Summary
Bilingual healthcare worker with over 4 years of experience in the medical field. Hard worker who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Assistant/ Pre-Op Unit Secretary
Long Beach Memorial Medical Center
03.2022 - Current
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Gathered medical information, weight and height measurements and vital signs.
- Collected and transported specimens to prepare for lab testing.
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
- Coordinated patient admissions and discharges, ensuring seamless communication between medical staff and patients.
- Effectively communicated with diverse populations of patients, addressing language barriers or special needs to ensure clear understanding about their care plans.
Sales Associate
Vans Off The Wall
10.2021 - 10.2022
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring stock availability for high-demand products.
- Processed customer transactions efficiently using point-of-sale systems.
- Boosted retail sales by effectively recommending products tailored to clients'' specific needs and preferences.
Medical Receptionist
Angeles Community Health Center
12.2020 - 10.2021
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Translation for providers.
- Assisting with pap smear collection.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Verified insurance benefits and eligibility for patients procedures before referring clients.
- Coordinated with medical staff and patients to find cost-effective options for services.
Host
Benihana
06.2020 - 01.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used cash registers and credit card machines to cash out customers.
- Assisted managers with quickly resolving service- and food-related issues.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Customer Service and Cashier
TNT Fireworks
06.2019 - 07.2019
- Volunteered to raise money for a non-profit organization through TNT Fireworks.
- Redeemed coupons and cross-sold products.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
- Counted product stock to maintain inventory records.
Hospital Volunteer
Torrance Memorial Hospital
04.2018 - 06.2019
- Helped transport patients and assisted with discharges.
- Transported laboratory results, biological specimens and patient records to correct locations.
- Delivered personal items such as newspapers and flowers throughout hospital.
Laborer
The Nature Conservancy, Seal Beach National Wildlife Refuge
06.2018 - 07.2018
- Cleared pathways of overgrowth and debris or hazards such as dead trees.
- Pruned trees and bushes to improve visibility and shapes.
- Prepared soil and gardens for planting with mulch and sod.
- Trimmed shrubbery and trees and carried out general garden maintenance.
- Performed upkeep work for garden areas and landscaping greenery to enhance appearance and plant health.
Education
Some College (No Degree) - Pre-Nursing
Los Angeles Trade Technical College
Los Angeles, CAHigh school diploma - General Education
Environmental Charter High School
Lawndale, CA06.2019
Skills
- Medical billing
- Medical terminology
- Problem-Solving
- Time Management
- Patient Referral
- Relationship Building
Certification
- CPR/BLS- An emergency lifesaving procedure performed when the heart stops beating.
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Assistant/ Pre-Op Unit Secretary
Long Beach Memorial Medical Center
03.2022 - Current
Sales Associate
Vans Off The Wall
10.2021 - 10.2022
Medical Receptionist
Angeles Community Health Center
12.2020 - 10.2021
Host
Benihana
06.2020 - 01.2021
Customer Service and Cashier
TNT Fireworks
06.2019 - 07.2019
Laborer
The Nature Conservancy, Seal Beach National Wildlife Refuge
06.2018 - 07.2018
Hospital Volunteer
Torrance Memorial Hospital
04.2018 - 06.2019
Some College (No Degree) - Pre-Nursing
Los Angeles Trade Technical College
High school diploma - General Education
Environmental Charter High School