Christy Quezada
Lawndale,CA
Summary
Bilingual healthcare worker with over 4 years of experience in the medical field. Hard worker who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Assistant/ Pre-Op Unit Secretary
Long Beach Memorial Medical Center
Long Beach
03.2022 - Current
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Gathered medical information, weight and height measurements and vital signs.
- Collected and transported specimens to prepare for lab testing.
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
- Coordinated patient admissions and discharges, ensuring seamless communication between medical staff and patients.
- Effectively communicated with diverse populations of patients, addressing language barriers or special needs to ensure clear understanding about their care plans.
Sales Associate
Vans Off The Wall
Manhattan Beach, CA
10.2021 - 10.2022
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring stock availability for high-demand products.
- Processed customer transactions efficiently using point-of-sale systems.
- Boosted retail sales by effectively recommending products tailored to clients'' specific needs and preferences.
Medical Receptionist
Angeles Community Health Center
12.2020 - 10.2021
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Translation for providers.
- Assisting with pap smear collection.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Verified insurance benefits and eligibility for patients procedures before referring clients.
- Coordinated with medical staff and patients to find cost-effective options for services.
Host
Benihana
06.2020 - 01.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used cash registers and credit card machines to cash out customers.
- Assisted managers with quickly resolving service- and food-related issues.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Customer Service and Cashier
TNT Fireworks
06.2019 - 07.2019
- Volunteered to raise money for a non-profit organization through TNT Fireworks.
- Redeemed coupons and cross-sold products.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
- Counted product stock to maintain inventory records.
Hospital Volunteer
Torrance Memorial Hospital
04.2018 - 06.2019
- Helped transport patients and assisted with discharges.
- Transported laboratory results, biological specimens and patient records to correct locations.
- Delivered personal items such as newspapers and flowers throughout hospital.
Laborer
The Nature Conservancy, Seal Beach National Wildlife Refuge
06.2018 - 07.2018
- Cleared pathways of overgrowth and debris or hazards such as dead trees.
- Pruned trees and bushes to improve visibility and shapes.
- Prepared soil and gardens for planting with mulch and sod.
- Trimmed shrubbery and trees and carried out general garden maintenance.
- Performed upkeep work for garden areas and landscaping greenery to enhance appearance and plant health.
Education
Some College (No Degree) - Pre-Nursing
Los Angeles Trade Technical College
Los Angeles, CAHigh school diploma - General Education
Environmental Charter High School
Lawndale, CA06.2019
Skills
- Medical billing
- Medical terminology
- Problem-Solving
- Time Management
- Patient Referral
- Relationship Building
Certification
- CPR/BLS- An emergency lifesaving procedure performed when the heart stops beating.
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Assistant/ Pre-Op Unit Secretary
Long Beach Memorial Medical Center
03.2022 - Current
Sales Associate
Vans Off The Wall
10.2021 - 10.2022
Medical Receptionist
Angeles Community Health Center
12.2020 - 10.2021
Host
Benihana
06.2020 - 01.2021
Customer Service and Cashier
TNT Fireworks
06.2019 - 07.2019
Laborer
The Nature Conservancy, Seal Beach National Wildlife Refuge
06.2018 - 07.2018
Hospital Volunteer
Torrance Memorial Hospital
04.2018 - 06.2019
Some College (No Degree) - Pre-Nursing
Los Angeles Trade Technical College
High school diploma - General Education
Environmental Charter High School