- Cooking
- DIY and Home Improvement
- Gardening
- Embracing outdoor adventures such as white water rafting and deep-sea fishing
- Escape Rooms
Christy Quiett
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
24
24
years of professional experience
Work History
Performance Management Advisor- Sr Analyst
Whirlpool Cooperation
03.2021 - Current
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Continuous Improvement Representative - Analyst
Whirlpool Corporation
12.2016 - 03.2021
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Trade Customer Support - Specialist
Whirlpool Corporation
02.2013 - 12.2016
- Subject Matter Expert / Team Process Caption
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
Team Leader
Vanderbilt Mortgage and Finance Inc.
08.2001 - 09.2012
- Managed a Collections team consisting of 14 team members while maintaining a portfolio of approximately 15,000 accounts setting goals for individual Account Representatives
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Bachelor of Science - Information Technology Management
Western Governors University
Salt Lake City, UT02-2025
Associate of Science - Pre Vet
Tennessee Wesleyan
Athens01.1996
Skills
- Quality improvement
- Analytical thinking
- Client management
- Data analysis
- Performance monitoring
- Team motivation
- People management
- Relationship building
- Strategic planning
- Performance improvement
Accomplishments
• W Star Award recipient of 2021 -
This award recognizes individuals who are among the best in consistently delivering results and impact to Whirlpool Corporation, setting the bar for others, going above and beyond in all aspects of performance, and serving as a role model for the Whirlpool Leadership Model and Enduring Values.
Interests
Timeline
Performance Management Advisor- Sr Analyst
Whirlpool Cooperation
03.2021 - Current
Continuous Improvement Representative - Analyst
Whirlpool Corporation
12.2016 - 03.2021
Trade Customer Support - Specialist
Whirlpool Corporation
02.2013 - 12.2016
Team Leader
Vanderbilt Mortgage and Finance Inc.
08.2001 - 09.2012
Bachelor of Science - Information Technology Management
Western Governors University
Associate of Science - Pre Vet
Tennessee Wesleyan
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