Christy Ray
Temple,GA
Summary
Dynamic professional with extensive experience in hospitality, specializing in room cleaning and customer service. Enhanced guest satisfaction through meticulous attention to detail and strict adherence to safety protocols. Proficient in inventory control and mentoring, consistently achieving high standards in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Room Attendant
Holiday Inn Express Hotel
Carrollton, Ga
08.2025 - Current
- Enhanced guest experience through meticulous cleaning of rooms, ensuring top-notch cleanliness and comfort.
- Followed safety protocols while using cleaning chemicals and equipment.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
Warehouse Associate
Amazon
Moreland, Georgia
08.2022 - 05.2025
- Assisted team members in packaging and preparing orders for shipment.
- Collaborated with coworkers to meet daily productivity goals.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Retail Sales Merchandise Handler
Cracker Barrel
Douglasville, Georgia
08.2006 - 11.2022
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Operated point-of-sale system for efficient transactions and customer service.
- Resolved customer inquiries and complaints to ensure a positive shopping experience.
- Trained new staff on sales techniques and store policies for consistent performance.
- Collaborated with team members to achieve daily sales goals and objectives.
- Maintained cleanliness and organization of the sales floor for an inviting atmosphere.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Offered suggestions for additional items that may be of interest to customers.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Kept informed about new products arriving at the store on a regular basis.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
Douglas County High
Douglasville, GA05-1993
Skills
- Room cleaning and organization
- Safety protocol adherence
- Inventory control
- Order fulfillment
- Customer assistance and support
- Time management
- Attention to detail
- Customer service
- Housekeeping knowledge
- Mentoring and training
Timeline
Room Attendant
Holiday Inn Express Hotel
08.2025 - Current
Warehouse Associate
Amazon
08.2022 - 05.2025
Retail Sales Merchandise Handler
Cracker Barrel
08.2006 - 11.2022
High School Diploma -
Douglas County High
Similar Profiles
Kiwaun WilsonKiwaun Wilson
Maintenance at Holiday Inn Express HotelMaintenance at Holiday Inn Express Hotel
Harshpreet KaurHarshpreet Kaur
Front Desk Administrator at Holiday Inn Express Hotel SuitesFront Desk Administrator at Holiday Inn Express Hotel Suites
Jennifer BradyJennifer Brady
Housekeeper at Holiday Inn Express HotelHousekeeper at Holiday Inn Express Hotel
Amalia CaballeroAmalia Caballero
Restaurant Hostess at Hacienda San Antonio Mexican RestaurantRestaurant Hostess at Hacienda San Antonio Mexican Restaurant
Shirley RominesShirley Romines
Customer Care Associate at WhirlpoolCustomer Care Associate at Whirlpool