CHRISTY REESE
Hawthorne,CA
Summary
I am motivated to helping others, through helping one to gather the necessary to tools, and resources to help one on their journey of improvement of self.
Quick learner
- Proficient in cash management Strategic sales knowledge Exceptional communication skills Self-motivated Strong verbal communication Credit card processing Multi-line phone talent. Good at multi-tasking Knowledge of the Justice System
- Able to gather resources for one in need of services.
Overview
22
22
years of professional experience
Work History
Shift lead/Janitorial Worker
Cloud kitchen
Lawndale, California
06.2025 - Current
- Supervised kitchen team during high-demand service periods.
- Ensured compliance with food safety and sanitation standards.
- Coordinated shift schedules and delegated tasks effectively.
- Handled customer inquiries to maintain service quality standards.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Completed opening and closing duties to facilitate business operations.
- Responded to customer inquiries and complaints in a professional manner.
- Upheld company standards and compliance requirements for operations.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Analyzed customer buying patterns to identify trends in sales activity.
- Ensured compliance with health and safety regulations at all times.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Assisted team members in deep cleaning during off-peak hours.
- Reported maintenance issues to management for prompt resolution.
- Gathered and emptied trash cans and disposed of bags.
- Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
- Vacuum carpets in offices, hallways, lobbies, stairwells.
- Sweep, mop, and buff floors in all areas of the building.
- Maintain janitorial closets in a neat and organized manner.
- Sanitized and deep cleaned bathroom floors and surfaces.
- Dust furniture and wipe down surfaces throughout the facility.
- Disinfect door handles and light switches on a daily basis.
- Dusted and wiped furniture and fixtures.
- Mix various cleaning solutions according to instructions for specific tasks.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
Cashier
Dollar Tree
Kansas City, Kansas
12.2024 - 01.2025
- Processed customer transactions efficiently at the front register.
- Maintained accurate cash drawer and balanced at shift end.
- Assisted customers with product inquiries and store navigation.
- Handled returns and exchanges following store policies.
- Kept checkout area clean and organized for optimal operations.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Cashier
Happy Foods
Kansas City, Kansas
08.2024 - 12.2024
- Processed customer transactions efficiently at the front register.
- Maintained accurate cash drawer and balanced at shift end.
- Assisted customers with product inquiries and store navigation.
- Kept checkout area clean and organized for optimal operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Customer Service Representative
Express Employment Professionals
Shawnee, Ks
10.2023 - 11.2023
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders and managed customer accounts efficiently.
Customer Service Representative
Express Employment
Johnson county, Kansas
07.2023 - 08.2023
- Processed orders and managed customer accounts efficiently.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Administrative Assistant/College Access Mentor
Kansas Kids @ Gear Up
Kansas
02.2014 - 08.2022
- Worked directly with students that are in foster care to achieve and set goals to prepare themselves for college.
- Provided clerical support to company employees, including copying, faxing and file management.
- Answered telephone inquiries from clients, vendors and the public.
- Meet with students at their schools to insure that the students are getting their necessary credits to graduate, as well as programming, such as financial literacy, tutoring/homework, FASFA, ACT prep.
- Make sure all information in the database is current.
- Process, and enter applications in the database.
- Recruit students into Gear Up program.
- Participate in campus tours for students, along with various events.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed database systems containing customer contact information.
- Directed customer inquiries to appropriate department personnel.
- Facilitated communication between different departments within the organization.
- Handled incoming calls and directed callers to appropriate department or employee.
Pharmacy Sales Associate
Walmart Pharmacy
Roeland Park, KS
03.2012 - 04.2013
- Received customer payments.
- Greeted customers promptly.
- Described products and services in detail.
- Assisted customers in selecting items based on needs.
- Created attractive displays to promote items.
- Processed customer returns.
- Completed purchases using Point of Sale systems.
- Collected and stored coupons.
- Assisted on sales floor as needed to maintain service standards.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Determined customer needs by asking relevant questions and listening actively to the responses.
Homemaker
Kansas City, KS
06.2008 - 03.2012
- Took care of home.
- Activities with children.
Telephone Sales Representative
Millennium Marketing
Shawnee, Ks
02.2004 - 06.2008
- Made calls to customers that had magazine subscriptions, to offer different magazines.
- Called potential customers and made offers to subscribe for magazines.
- Handled customer complaints.
- Participated in competitions to see which group could sell the most magazines, where a bonus was offered.
- Worked as a team.
- Processed customer returns.
Education
Bachelor of Science - Criminal Justices/Human Services
Colorado Technical University-On-Line
Colorado Springs, Co01.2017
HS -
Arlington Heights High School
Fort Worth, TXPioneer College
Kansas City, MoRichland College
Dallas, TXTimeline
Shift lead/Janitorial Worker
Cloud kitchen
06.2025 - Current
Cashier
Dollar Tree
12.2024 - 01.2025
Cashier
Happy Foods
08.2024 - 12.2024
Customer Service Representative
Express Employment Professionals
10.2023 - 11.2023
Customer Service Representative
Express Employment
07.2023 - 08.2023
Administrative Assistant/College Access Mentor
Kansas Kids @ Gear Up
02.2014 - 08.2022
Pharmacy Sales Associate
Walmart Pharmacy
03.2012 - 04.2013
Homemaker
06.2008 - 03.2012
Telephone Sales Representative
Millennium Marketing
02.2004 - 06.2008
Bachelor of Science - Criminal Justices/Human Services
Colorado Technical University-On-Line
HS -
Arlington Heights High School
Pioneer College
Richland College