Christy Robison
Pekin,IL
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Attentive Healthcare professional offering expertise in housekeeping, meal preparation and scheduling. Bringing over [Number] years of experience in serving chronically ill patients, including assisting with daily living activities and household tasks. Recognized for ability to provide unprecedented emotional and physical support to patients. Courteous professional with substantial experience in [Type] industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care such as [Action] and [Action]. Communicative and responsive individual with over [Number] years of experience. Experienced non-medical Care Provider offering [Number] years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
6
6
years of professional experience
Work History
Personal Assistant
Doors HomeHealth
Pekin, Illinois
01.2019 - 08.2020
- Provided safe mobility support to help patients move around personal and public spaces.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Customer Service Manager
Walmart
Pekin, Illinois
09.2014 - 01.2019
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Followed through with client requests to resolve problems.
- Consistently managed [Number]-person staff, effectively resolving issues, which resulted in top ranking out of [Number] teams.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Drove [Number]% increase in customer traffic and [Number]% increase in [Type] sales.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Education
High School Diploma -
East Peoria Community High
East Peoria, IL05.1993
Skills
Light housekeeping, cooking, running errands or even take clients to doctor appointments Assisted in giving meds, bathing and personal care
- Meal Planning and Preparation
- Patient Care
- Cleaning
- Patient Bathing
- Household Tasks
- Compassionate Care
- Patient Assessments
Timeline
Personal Assistant
Doors HomeHealth
01.2019 - 08.2020
Customer Service Manager
Walmart
09.2014 - 01.2019
High School Diploma -
East Peoria Community High