Christy Sales
Fairview,NC
Summary
Accomplished Pharmacy Technician with a proven track record of enhancing workflow efficiency and accuracy at HCA Healthcare Inc./Mission Health. Expert in drug inventory control and pharmacy software, demonstrating exceptional problem-solving abilities and team collaboration. Achieved significant improvements in pharmacy productivity and service quality, embodying a results-driven approach with a focus on confidentiality and HIPAA compliance.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Pharmacy Technician III
HCA Healthcare Inc./Mission Health
06.2014 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Lead Pharmacy Technician/Inventory Specialist
CVS Pharmacy
10.1999 - 06.2014
- Supervised 3-4 pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician
Cane Creek Pharmacy
08.1996 - 10.1999
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician/Lead Sales Associate
Revco Drugs
06.1992 - 05.1996
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
High School Diploma -
AC Reynolds High School
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Drug Inventory Control
- Pharmacy Software Proficiency
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician III
HCA Healthcare Inc./Mission Health
06.2014 - Current
Lead Pharmacy Technician/Inventory Specialist
CVS Pharmacy
10.1999 - 06.2014
Pharmacy Technician
Cane Creek Pharmacy
08.1996 - 10.1999
Pharmacy Technician/Lead Sales Associate
Revco Drugs
06.1992 - 05.1996
High School Diploma -
AC Reynolds High School
- CPhT - Certified Pharmacy Technician
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