Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Christy sanchez

San Bernardino County Aging and Adult Services
San Bernardino,CA
2
Languages
18
years of professional experience

Professional caregiver with strong focus on delivering high-quality patient care and ensuring well-being. Skilled in medication management, daily living assistance, and emotional support. Effective team collaborator known for adapting to changing needs and achieving results. Reliable, compassionate, and driven by commitment to improving lives.

Experienced with managing collections accounts and client relationships. Utilizes negotiation skills to resolve outstanding balances. Track record of improving payment recovery rates and enhancing customer satisfaction.

Accommodating Behavioral Technician committed to helping children and young adults meet potential in society. Polished in assisting in creating and implementing clients' designated interventions and behavioral plans

Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining a safe working environment.

Work History

Care Provider

8 Years 4 Months
San Bernardino County Aging and Adult Services | 2018.03 - 2026.07
  • Assisted clients with activities of daily living, promoting dignity, comfort, and personal independence.
  • Monitored client condition and reported changes to supervisors, nurses, and family members promptly.
  • Supported meal preparation, medication reminders, and daily routines according to individualized care plans.
  • Maintained accurate service notes and documentation for client needs, observations, and follow-up actions.

Behavioral Health Assistant

3 Years 6 Months
Moreno Valley School District | 2021.01 - 2024.07
  • Supported student behavioral interventions aligned with individualized plans and school-based counseling goals.
  • Monitored classroom and campus behavior, documenting incidents and communicating concerns to support staff.
  • Assisted crisis response efforts by de-escalating students and maintaining safe, orderly learning environments.
  • Coordinated with teachers, counselors, and administrators to reinforce behavior support strategies.
  • Guided students through social-emotional skill building and positive behavior reinforcement activities.

Customer Accounts Manager

2 Years 4 Months
Rent-A-Wheel | 2015.06 - 2017.10
  • Managed customer accounts, resolving billing questions and maintaining accurate payment records.
  • Negotiated payment arrangements, supporting retention while reducing delinquent account risk.
  • Coordinated contract updates, ensuring compliance with lease terms and company policies.
  • Documented account activity in CRM systems, improving tracking and follow-up consistency.
  • Conducted field visiting and if necessary picked up merchandise consisting of rims and tires, if possible payments.

Customer Accounts Manager

6 Years 8 Months
Aaron's Sales and Lease | 2008.09 - 2015.05
  • Monitored delinquent accounts, initiating follow-up calls to support collections efforts.
  • Reviewed account statuses regularly, identifying risks and prioritizing outreach for overdue balances.
  • Strengthened customer retention by addressing concerns and recommending appropriate rental solutions.
  • Maintained detailed documentation for account changes, agreements, and customer interactions.
  • Picked up furniture on delinquent accounts.
  • Experienced in driving box trucks.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.

Education

Associate of Science - Behavioral And Social Sciences

San Bernardino Valley College | San Bernardino, CA | 2023-05

Certificate of Achievement - Corrections

San Bernardino Valley College | San Bernardino, CA | 2025-05

Certificate of Achievement - Medical Billing And Coding

San Bernardino Valley College | San Bernardino, CA | 2025-05

High School Diploma

San Bernardino High School | San Bernardino, CA | 2005-06

Skills

Applied behavior analysis
Transition planning support
Motor skills development
Mobility assistance
Medication reminders
Activity supervision
Companionship skills
Emotional support
Physical therapy assistance
Patient assessments
Appointment coordination
Personal care
Exercise encouragement
Recreational activities
Meal preparation
Elderly care
Personal hygiene assistance
Compassionate care
Mobility support
Medication distribution
Past due balance management
Customer service management
Exceptional organization
Billing
Conflict resolution techniques
Payment acceptance
Customer service
Relationship building
Complaint handling
Cash handling
Customer service excellence
Order taking
Refunds and exchanges
Packaging and labeling
Heavy lifting
Storage organization
Safety protocols
Data entry
Inventory tracking
Order preparation
Shipping documentation

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Behavioral Health Assistant

Moreno Valley School District
2021.01 - 2024.07Read More

Care Provider

San Bernardino County Aging and Adult Services
2018.03 - 2026.07Read More

Customer Accounts Manager

Rent-A-Wheel
2015.06 - 2017.10Read More

Customer Accounts Manager

Aaron's Sales and Lease
2008.09 - 2015.05Read More

San Bernardino Valley College

Associate of Science from Behavioral And Social Sciences
Read More

San Bernardino Valley College

Certificate of Achievement from Corrections
Read More

San Bernardino Valley College

Certificate of Achievement from Medical Billing And Coding
Read More

San Bernardino High School

High School Diploma
Read More
Christy sanchez