Christy Sartori
Mardela Springs,USA
Summary
Results-oriented Credit and Collections Specialist skilled in driving timely collections through effective client communication and account management. Achievements include successful account reconciliation and efficient resolution of billing disputes, ensuring compliance with legal regulations.
Overview
22
22
years of professional experience
Work History
Credit/Collections Specialist
Draeger U.S. Interlock LLC./ RoadGuard Interlock LLC.
10.2021 - Current
- Initiated collection calls to past-due customers in compliance with company policy.
- Engaged with clients regarding outstanding balances and negotiated payment arrangements to facilitate timely resolution.
- Ensured compliance with all applicable laws governing credit collections activities.
- Resolved billing disputes and payment discrepancies efficiently through effective communication.
- Supported district and regional operations managers in reconciling accounts and collecting overdue balances, contributing to improved cash flow.
- Processed incoming payments and allocated funds accurately to respective accounts.
- Conducted follow-up actions by sending reminder letters and making additional calls to ensure prompt payments and reduce outstanding balances.
Teachers Assistant
City of North Adams, MA
North Adams, USA
09.2014 - 08.2021
- Supervised children and participated with children in activities.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Assisted teachers in preparing lesson materials and classroom activities.
- Supported individual students with learning challenges during lessons.
- Supervised students during lunch and recess periods to ensure safety.
- Monitored student progress and provided feedback to educators regularly.
- Facilitated small group discussions to enhance student engagement and understanding.
Clerk/Cashier
Billmonts Country Store, Inc
Stamford, USA
07.2005 - 08.2014
- Managed front end operations for busy general store/gas station.
- Handled phone inquiries, performed clerical tasks, placed orders, and managed cash transactions.
- Provided outstanding customer service to improve client satisfaction.
- Maintained inventory levels by restocking shelves regularly.
- Collaborated with team members to ensure smooth daily operations.
Clerk/Cashier
TJ'S Variety
Williamstown, USA
09.2007 - 03.2008
- Executed daily front-end operations at busy general store/deli/gas station, including clerical duties and cash management.
- Assisted customers promptly, ensuring positive shopping experiences.
- Maintained inventory levels by restocking shelves regularly.
- Collaborated with team members to ensure smooth daily operations.
Inserter
North Adams Transcript
North Adams, USA
11.2004 - 07.2005
- Collated newspapers and organized inserts for efficient distribution.
Education
Certificate - Paralegal Studies
Boston University
Boston, MA06-2020
High School - College Prep
Drury High
North Adams, MA06-1991
Skills
- Credit and collections expertise
- Office management
- Account reconciliation
- Financial reporting
- Negotiation skills
- Conflict resolution
- Risk management
- Customer service and communication
- Data entry efficiency
- Time management and organization
- Problem solving
- Legal Assistant Certification / Paralegal Studies
Security Clearance
No
Availability
Full Time
Us Citizenship
Yes
Timeline
Credit/Collections Specialist
Draeger U.S. Interlock LLC./ RoadGuard Interlock LLC.
10.2021 - Current
Teachers Assistant
City of North Adams, MA
09.2014 - 08.2021
Clerk/Cashier
TJ'S Variety
09.2007 - 03.2008
Clerk/Cashier
Billmonts Country Store, Inc
07.2005 - 08.2014
Inserter
North Adams Transcript
11.2004 - 07.2005
Certificate - Paralegal Studies
Boston University
High School - College Prep
Drury High