Summary
Overview
Work History
Education
Skills
Timeline
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Christy Sisana

Fresno,CA

Summary

Dynamic leader with a proven track record at Dollar General, adept in quality control management and team building. Elevated team productivity and fostered a culture of empowerment and continuous improvement. Skilled in customer relationship management, achieving operational excellence without compromising quality. Expertise in budget analysis ensures financial efficiency and growth.

Qualified Desired Position with strong background in leading and managing teams to achieve organizational goals. Successfully spearheaded multiple projects, ensuring timely completion and adherence to quality standards. Demonstrated expertise in strategic planning and team development, fostering collaborative and efficient work environment.

Professional manager ready to lead teams with strong focus on collaboration and achieving results. Skilled in strategic planning, project management, and performance optimization. Known for reliability, adaptability, and effective communication. Prepared to drive impactful change and streamline operations for maximum efficiency.

Overview

4
4
years of professional experience

Work History

Lead Manager

Dollar General
02.2024 - Current
  • Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
  • Boosted team productivity by implementing efficient project management strategies.
  • Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
  • Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
  • Enhanced communication and collaboration among team members by organizing regular meetings and brainstorming sessions.
  • Managed multiple high-priority projects simultaneously, ensuring timely completion of each without compromising quality.
  • Designed training programs for staff members, enhancing their skills and improving overall team capabilities.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Set overall vision and provided team leadership.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Manager

88 Quick Stop
01.2021 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • This was a family owned business, I was store manager until store closed down.

Education

Ceaser Chavez Adult School
2500 E. Stanislaus Ave Fresno Ca 93703
07.2014

Skills

  • Quality control management
  • Budget analysis
  • Consumer trend analysis
  • Team building & leadership
  • Health & safety compliance
  • Teamwork and collaboration
  • Customer service
  • Customer relationship management
  • Good judgment

Timeline

Lead Manager

Dollar General
02.2024 - Current

Manager

88 Quick Stop
01.2021 - 08.2024

Ceaser Chavez Adult School

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Christy Sisana