Medical Front Office Receptionist
Personal Care Family Practice
10 2022 - Current
- Greets and checks in patients.
- Answeres patient questions, provides assistance, and ensures a calm and welcoming environment in waiting area.
- Manages provider appointments, confirms them with patients, and optimizes provider schedule.
- Maintains and updates patient records in EHR systems, files documents, and manages patient information with confidentiality.
- Answers and routes phone calls, responds to emails, and coordinates communication between patients and clinical staff.
- Verifies patient insurance eligibillity and collects necessary information.
- Processes patient co-pays and other payments, managing accounts, and handles billing inquires.
- Monitors and maintains necessary office supplies and equipment, coordinating reordering when needed.
- Liaise with provider and clinical staff to ensure rfficient office operations and seamless patient care.
- Excellent verbal and written communication skills to interact with patients and staff.
- Ability to manage appoints, records, and busy front desk efficiently.
- Experience with Athena Health/
- Accuracy in handling patient information, insurance details, and administrative tasks.
