Christy Spear
Winston-Salem,NC
Summary
Detail-oriented team associate with expertise in shipping and receiving, quality control, and training new staff. Proven ability to multitask and resolve customer inquiries effectively, driving improved operational efficiency and fostering a collaborative work environment.
Overview
10
10
years of professional experience
Work History
Team Associate
Walmart
Richland Center, Wisconsin
07.2024 - Current
- Assisted customers with product inquiries to enhance shopping experiences.
- Operated cash register and processed transactions efficiently.
- Monitored inventory levels and reported discrepancies to management.
- Trained new associates on store policies and customer service techniques.
- Resolved customer complaints effectively while maintaining professionalism.
- Stocked shelves and organized merchandise to uphold presentation standards.
- Contributed to team safety by removing hazards and maintaining a tidy workspace.
- Participated in regular training sessions to enhance product knowledge and service skills.
Inspector/Packer Operator
Plastic Ingenuity
Cross Plains, WI
05.2021 - 07.2024
- Packed merchandise into boxes and containers for secure shipment.
- Arranged items on pallets based on size and weight.
- Marked and labeled containers with accurate shipping information to avoid delays.
- Inspected outgoing shipments to uphold quality assurance standards.
- Operated hand trucks and pallet jacks for efficient material movement.
- Trained new inspectors on inspection techniques and safety protocols.
- Reviewed packing slips to ensure accurate boxing of items for shipment.
- Collaborated with management to identify process improvements for enhanced efficiency.
Retail Coworker & Food Service Leader
Kwik Trip
Richland Center & Black Earth, WI
01.2017 - 04.2021
- Received food orders from customers and clarified menu offerings to enhance customer satisfaction.
- Monitored inventory levels, reporting items requiring reorder to maintain stock availability.
- Maintained cleanliness of work areas to ensure compliance with health codes.
- Adjusted recipes for dietary restrictions while preserving flavor integrity.
- Resolved customer concerns and communicated feedback to management for operational improvements.
- Sanitized utensils, dishes, and glasses to guarantee safe use for customers.
- Enforced sanitation and safety compliance across all operations.
- Trained new team members on food safety standards and operational procedures effectively.
Education
High School Diploma -
Adams-Friendship High School
Adams, WI05-1995
Some College (No Degree) - Gender Studies
Westwern Nevada Community College
Fallon, NVSkills
- Work ethic and leadership
- Customer service and flexibility
- Decision-making and organization
- Multitasking and training
- Quality control and stockroom procedures
- Shipping and receiving knowledge
- Safe food handling
- POS system operation
- Computer proficiency
- Cash register operation
- Team collaboration
Timeline
Team Associate
Walmart
07.2024 - Current
Inspector/Packer Operator
Plastic Ingenuity
05.2021 - 07.2024
Retail Coworker & Food Service Leader
Kwik Trip
01.2017 - 04.2021
High School Diploma -
Adams-Friendship High School
Some College (No Degree) - Gender Studies
Westwern Nevada Community College