Summary
Overview
Work History
Education
Skills
Timeline
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Christy Stewart

Barboursville,WV

Summary

  • Years of retail experience with great communication skills.
  • Effectively sets priorities in order to meet customers needs.
  • Great teamwork to ensure that a store is kept presentable with merchandise being organized appropriately.
  • Problem solving skills answering phones professionally and effectively.
  • Communicating with the customer over the phone with kindness and empathy to better assist them.

5+ Years In Retail

5+ Years Telephone Experience

Overview

10
10
years of professional experience

Work History

Online Personal Shopper

Wal-Mart Supercenter
01.2022 - 09.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up carts.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
  • Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Fitting Room Attendant

Wal-Mart Supercenter
07.2015 - 10.2018
  • Cleaned and maintained fitting rooms regularly.
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Answered customer telephone calls to provide information about store policies and available merchandise while assisting customers in the fitting room.
  • Assisted customers by finding proper clothing sizes and accessories that would complement outfits.
  • Improved customer satisfaction by efficiently managing fitting rooms and maintaining a clean, organized space.
  • Maintained thorough knowledge of store layout and product offerings to efficiently direct customers to their desired items or departments.
  • Exceeded customer expectations by going above and beyond in providing personalized assistance, fostering loyalty and repeat business.
  • Picked out correct sizes and colors according to each customer's specific interests.
  • Organized and sized clothing everyday to make sure customer can find the item that they are looking for.

Financial Account Representative

GC Services
03.2014 - 08.2014
  • Processed client payments and updated accounts over the phone.
  • Enhanced customer satisfaction by uncovering and correcting outstanding financial problems and account errors.
  • Facilitated the smooth onboarding of new clients by providing exceptional customer service and addressing their concerns promptly.

Softlines Sales Associate

Target
06.2012 - 03.2014
  • Assisted customers in fitting room and on sales floor.
  • Cleaned and maintained fitting rooms regularly.
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Answered customer calls to store to provide information about store policies and available merchandise.
  • Repackaged and tagged merchandise to be placed on sales floor.
  • Folded and sized clothing accordingly.

Education

GED - High School Equivalent Degree

Cabell County Career Technology Center
Huntington, WV
10.2011

Skills

  • Excellent Customer Service
  • Delivery Management
  • Public Speaking
  • Answering Phones
  • Communication
  • Multitasking and Organization
  • Computer Knowledge
  • Typing
  • Problem Solving
  • Item Location
  • Time Efficient

Timeline

Online Personal Shopper

Wal-Mart Supercenter
01.2022 - 09.2022

Fitting Room Attendant

Wal-Mart Supercenter
07.2015 - 10.2018

Financial Account Representative

GC Services
03.2014 - 08.2014

Softlines Sales Associate

Target
06.2012 - 03.2014

GED - High School Equivalent Degree

Cabell County Career Technology Center

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Christy Stewart