Summary
Overview
Work History
Education
Skills
Timeline
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Christy Swinson

Willard,NC

Summary

Dynamic Marketing Specialist with proven expertise at Smithfield Foods, adept at optimizing scheduling processes and enhancing customer communication. Skilled in data analysis and relationship building, I successfully managed logistics for 600 trucks weekly, driving efficiency and improving operational workflows. Committed to delivering exceptional service and innovative solutions.

Overview

33
33
years of professional experience

Work History

Marketing Specialist

Smithfield Foods, Inc
06.2007 - Current
  • Animal Scheduling: Managing the scheduling of pig marketing activities to meet production and sales goals estimate 600 trucks weekly and schedule 20 loading crews daily.
  • Customer Communication: Interacting with production department regarding animal sales, scheduling, and transportation logistics.
  • Data Analysis: Analyzing data related to animal projections, sales, and transportation to identify trends and areas for improvement.
  • Transportation Management: Monitoring and coordinating the transportation of animals, ensuring timely and efficient delivery.
  • Reporting and Documentation: Preparing reports on scheduling activities, animal flow, and other relevant metrics.
  • Support: Providing support to other team members on scheduling processes and best practices.
  • Collaboration: Working with various departments, including sales, production, and transportation, to ensure efficient scheduling and execution.
  • Process Improvement: Identifying opportunities to improve scheduling processes and workflows.

Information Technology Support Specialist

Murphy Brown LLC
02.2001 - 06.2007
  • Providing Technical Support: Diagnosing and resolving computer-related issues, including hardware, software, and network problems, for users.
  • Troubleshooting: Identifying the root cause of problems and implementing solutions, either directly or by escalating to other support teams.
  • Account Management: Assisting with tasks like password resets, account unlocks, and user identity verification.
  • Documentation: Maintaining accurate records of issues, solutions, and procedures.
  • User Training: Providing training to users on how to use software and hardware effectively.
  • Communication: Communicating technical information clearly and concisely to users.
  • Customer Service: Providing excellent customer service and maintaining a positive attitude, even when dealing with frustrated users.

Accounts Payable Clerk

Murphy Family Farms
08.1995 - 02.2001
  • Processing invoices: Receiving, verifying, coding, and entering vendor invoices into the accounting system.
  • Payment processing: Preparing and executing payments to vendors via various methods (checks, electronic transfers, etc.).
  • Reconciliation: Matching invoices with purchase orders and receipts, reconciling vendor statements, and resolving discrepancies.
  • Record-keeping: Maintaining accurate and organized records of all accounts payable transactions and vendor information.
  • Vendor communication: Responding to vendor inquiries, resolving payment issues, and maintaining strong vendor relationships.

Cashier

Walmart
03.1995 - 08.1995

Customer service desk

Accounts Payable Clerk

Murphy Farms
03.1992 - 03.1995
  • Processing invoices: Receiving, verifying, coding, and entering vendor invoices into the accounting system.
  • Payment processing: Preparing and executing payments to vendors via various methods (checks, electronic transfers, etc.).
  • Reconciliation: Matching invoices with purchase orders and receipts, reconciling vendor statements, and resolving discrepancies.
  • Record-keeping: Maintaining accurate and organized records of all accounts payable transactions and vendor information.
  • Vendor communication: Responding to vendor inquiries, resolving payment issues, and maintaining strong vendor relationships.

Education

Pender High School
Burgaw, NC

Skills

  • Customer Service
  • Problem-Solving
  • Scheduling and Planning
  • Organizational
  • Relationship building

Timeline

Marketing Specialist

Smithfield Foods, Inc
06.2007 - Current

Information Technology Support Specialist

Murphy Brown LLC
02.2001 - 06.2007

Accounts Payable Clerk

Murphy Family Farms
08.1995 - 02.2001

Cashier

Walmart
03.1995 - 08.1995

Accounts Payable Clerk

Murphy Farms
03.1992 - 03.1995

Pender High School
Christy Swinson