Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Toniette

Sulphur,LA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Rural Mail Carrier

United States Post Office
07.2018 - Current
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Organized mail ahead of delivery runs for correct routing.
  • Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
  • Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.

Customer Service Representative

Henderson Implement & Marine
08.2017 - 02.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Scheduling Coordinator

Oak Park Dentistry
11.2014 - 08.2017
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Associate of Applied Science - Accounting

Sowela Technical Community College
Lake Charles, LA
05-2006

Skills

  • Dependability
  • Load balancing
  • Prioritization
  • Observation
  • Weather preparedness
  • Safe driving
  • Attention to detail

Timeline

Rural Mail Carrier

United States Post Office
07.2018 - Current

Customer Service Representative

Henderson Implement & Marine
08.2017 - 02.2018

Scheduling Coordinator

Oak Park Dentistry
11.2014 - 08.2017

Associate of Applied Science - Accounting

Sowela Technical Community College

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