Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Valdez

San Diego,CA

Summary

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Unit Secretary Med-Surg

Alvarado Hospital
06.2023 - Current
  • Maintain patient confidentiality in line with HIPAA regulations.
  • Organize paperwork such as charts and reports for office and patient needs.
  • Enhance office productivity by handling high volume of callers per day.
  • Patient admissions, discharges, and transfers to skilled nursing facility's (SNF).
  • Perform various administrative tasks by filing, copying and faxing documents.
  • Organize and maintain patient chart filing system to promote quick data finding for staff.
  • Schedule follow-up appointment for Heart Failure patients (PDA).
  • Place new supply orders, manage inventory and restock clerical spaces.
  • BLS/CPR certified
  • Trained in Epic


Screener Nurses Admin

Alvarado Hospital
10.2022 - 06.2023
  • Pre-registered patients for surgery and complete necessary forms required for registration and/or admission.
  • Checked in visitors, assuring compliance with time relevant COVID regulations.
  • Printed identification badges
  • Answered multiple phone lines.
  • Provided information/direction to patients and visitors.
  • Great customer service.


Education

Business Information Management -

Windham
Houston, TX
04.2022

Certified Customer Service CSS -

Windham
Houston, TX
02.2022

Skills

  • Current Alvarado Unit Secretary Med-Surg employee
  • Unit Secretary Training
  • BLS / CPR certified
  • Proficient in EPIC
  • Appointment Scheduling
  • Incoming Call Management
  • Patient Chart Maintenance
  • Nursing Station Operations
  • Customer Service

Timeline

Unit Secretary Med-Surg

Alvarado Hospital
06.2023 - Current

Screener Nurses Admin

Alvarado Hospital
10.2022 - 06.2023

Business Information Management -

Windham

Certified Customer Service CSS -

Windham

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Christy Valdez