Detail oriented, meticulous, professional with experience in financial data entry and customer relationship management. Team player with strong technical proficiency and commitment to accuracy in financial data entry and record keeping.
Overview
13
13
years of professional experience
2008
2008
years of post-secondary education
Work History
Private Nanny
Tipton Household
Circleville
03.2024 - Current
Communicated effectively with parents regarding children's development and needs.
Implemented daily routines to establish structure and consistency for children.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Office Manager
Courage To Heal Counseling LLC
Circleville
05.2022 - 02.2024
Coordinated schedules and meetings for staff to enhance communication.
Maintained filing systems for easy access to documents and records.
Developed office procedures to improve administrative efficiency and support staff.
Implemented digital tools for document management to streamline processes.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Developed and implemented office policies and procedures.
Nail Technician
Independent Contractor
Chillicothe
07.2012 - 04.2023
Kept detailed records of income and expenses using Quickbooks.
Managed appointments and maintained accurate client records.
Collaborated with team members to ensure smooth salon operations.
Provided excellent customer service through friendly interactions with clients.
Performed administrative duties such as scheduling appointments and taking payments from customers.
Met with clients to discuss needs, service preferences and special requests.