Compassionate Certified Peer Recovery Support Specialist and Behavioral Health Case Manager I with 15 years of experience supporting individuals with chemical dependency and behavioral health needs. Specializes in crisis intervention, patient assessment, and resource coordination to facilitate access to essential services and treatment.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Certified Peer Recovery Support Specialist
12&12, Inc
Tulsa
02.2012 - Current
Delivered direct care and support to individuals with chemical dependency, promoting safety and well-being
Applied crisis intervention techniques to effectively de-escalate volatile situations
Performed regular room checks to confirm adherence to program rules and regulations
Maintained confidentiality of client information in accordance with HIPAA regulations at all times
Chemical Dependency Technician
Grand Addiction Recovery Center
Tulsa
02.2012 - 06.2026
Monitored client behavior during treatment sessions at recovery center.
Collaborated with treatment team to develop individualized treatment plans for clients, enhancing personalized care.
Documented client progress and reported findings to the treatment team.
Monitored client behavior during treatment sessions at recovery center.
Implemented safety protocols to maintain a secure environment for clients.
Guided clients in implementing coping strategies and healthy lifestyle choices to support recovery.
Managed scheduling of appointments and organized client documentation to streamline administrative processes.
Attended continuing education seminars regarding best practices in chemical dependency treatment.
Behavioral Health Case Manager I
Grand Addiction Recovery Center
Tulsa
04.2016 - 06.2026
Performed thorough assessments of clients' mental health status, pinpointing strengths, needs, and treatment goals for tailored support
Delivered comprehensive case management services to individuals with behavioral health needs, facilitating access to essential resources and support
Coordinated referrals to community resources such as housing assistance, employment programs, and substance abuse treatment centers, enhancing client support and outcomes
Customer Service
Office Depot
Tulsa
04.2012 - 05.2015
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Maintained high product knowledge to assist customers with questions and concerns, enhancing their overall experience
Resolved customer complaints professionally, identifying solutions that reinforced customer loyalty
Education
Behavioral Health Case Management I Certification - Alcohol And Addiction
Grand Addiction Recovery Center
Tulsa, OK
10.2016 - 11.2016
PRSS Certification - Peer Recovery
12 And 12 Incorporated
Tulsa, OK
04.2014 - 05.2014
Real Estate -
Continual learning institute
Nashville, TN
General Education Diploma
Hendersonville, TN
Upper secondary education -
Skills
Patient assessment
Discharge planning
Direct support
Care plans
Patient interaction
Behavioral health
Patient monitoring
CPR
Vital signs
Medical terminology
Intake
Care plans
Certification
PEER RECOVERY SUPPORT SPECIALIST, 09/01/14, 12/31/26
BEHAVIORAL HEALTH CASE MANAGER, 04/01/16, 06/30/26
Additional Information
Authorized to work in the US for any employer. Two of the 6 years of case management was conducted at Bryce House in Tulsa. I worked with veterans in assisting them with outside resources and help to integrate them back into society. This job was considered transitional living. Bryce House is a sister property of Grand Addiction Recovery center. Became well educated on veteran affairs. After 2 years, their grant was not accepted and I had to transition each veteran into SSVF housing. At this point I went back over to Grand Addiction Recovery Center as a PRSS.
Relocation Preferences
Nashville, TN
Hendersonville, TN
Gallatin, TN
Timeline
Behavioral Health Case Management I Certification - Alcohol And Addiction