Christy Vierzen
Hudsonville,MI
Summary
Client-Focused Banking Professional with extensive experience in relationship management and sales growth. Known for my exceptional communication skills and professionalism, I have successfully managed a portfolio exceeding $150 million in deposits, delivering reliable results.
Overview
29
29
years of professional experience
Work History
1st Vice President, Relationship Executive
Grand River Bank
Grand Rapids, MI
02.2017 - Current
- Senior Retail & Commercial Banking Professional; responsible for deposit growth and expanding client relationships.
- Proven sales leader; developed and retains current deposit portfolio of $150M+.
- Provide exceptional customer service to existing clients and develops new relationships to help grow the bank.
- Builds trusted relationships with peers and centers of influence.
- Experience with Fraud Prevention and Loss Mitigation.
- Direct selling of Treasury Management products to business clients. Conducts presentations, competitive pricing analysis and training clients on TM products and services to ensure clients satisfaction.
- Strong understanding of regulatory compliance and audit guidelines.
Assistant Vice President, Private Banker
Old National Bank
Grand Rapids, MI
04.2015 - 01.2017
- Proven leader in the Private Banking Group which covered multiple states; ranked on sales results in 5 category goals: checking deposit growth, money market/savings deposit growth, closed consumer loan volume, commercial and mortgage closed referrals and investment/trust referrals.
- Responsible for developing relationships that fit into the Private Banking requirements based on household income and/or assets.
- Opened and maintained consumer and business accounts while identifying opportunities for cross-selling banking products and services.
- Supported branch initiatives focused on community engagement and business development.
AVP, Business Development Officer
Founders Bank & Trust
Grand Rapids MI
06.2007 - 04.2015
- Develop trusted relationships with individuals and businesses to help grow the bank.
- Deliver exceptional customer service, both internally and externally.
- Refer to all areas of the bank including - Retail, Consumer Lending, Commercial Banking, Treasury Management, Mortgage and Trust Services.
- Build strong, trusted internal relationships with coworkers. Help cross train our team on how to discover new opportunities.
Banking Center Officer
Comerica Bank
Grand Rapids MI
06.1999 - 04.2015
- Oversaw daily operations ensuring compliance with banking regulations and standards.
- Mentored staff of 6-8 people on customer service best practices, enhancing team performance and client satisfaction.
- Top performer with exceptional sales results, recognized with many awards year over year.
Customer Service Representative
Huntington Bank
Grand Rapids, MI
10.1997 - 06.1999
- Delivered efficient customer service in a high-volume banking environment.
- Processed deposits, withdrawals, loan payments, and other financial transactions with accuracy.
- Developed foundational knowledge of banking operations, compliance and client service.
Education
Bachelor of Science - Management
Davenport University
Grand Rapids MI 05-2001
Skills
- New business acquisition
- Time management
- Attention to detail
- Relationship and team building
- Reliability
- Excellent communication
- Organizational skills
- Client relationship building
- Client relationship management
- Goal setting
- Professionalism
Timeline
1st Vice President, Relationship Executive
Grand River Bank
02.2017 - Current
Assistant Vice President, Private Banker
Old National Bank
04.2015 - 01.2017
AVP, Business Development Officer
Founders Bank & Trust
06.2007 - 04.2015
Banking Center Officer
Comerica Bank
06.1999 - 04.2015
Customer Service Representative
Huntington Bank
10.1997 - 06.1999
Bachelor of Science - Management
Davenport University